National Account Controller - HoReCa

National Account Controller – HoReCa

Company: GRUPO EMPRESARIAL DICREBA, S.A. DE C.V.

Location: London, Greater London, England

Join to apply for the National Account Controller – HoReCa role at GRUPO EMPRESARIAL DICREBA, S.A. DE C.V.. The channel includes Hospitality (casual dining and hotels), Leisure, Catering (profit and cost sector), Retail hosts, and Food To Go manufacturing. You will report into the Head of Key Accounts and work closely with the rest of the Away from Home team in our zone and internationally.

What You\’ll Do

• Full P&L ownership of the channel.
• Delivery of top-line sales and profit targets.
• Retaining and gaining on current contracts and winning new business.
• Leading a sales team, responsible for their individual and collective performance and development.
• Work cross-functionally together with Culinary and Marketing teams to create and then deliver best-in-class selling materials.
• The selling, negotiation and execution of all new products, concepts and commercial propositions.
• Lead internal and external forums of performance review to engage and influence customers and stakeholders.
• Develop and execute the HoReCa longer-term (3‑year) channel strategy and annual performance plan.
• Ensure delivery of the Kraft Heinz financial KPIs of sales, profit, availability and forecasting by leading contract negotiations, commercial planning and identifying new areas for growth.

What You\’ll Need

• Proven account management experience in the food service industry, specifically within the hospitality and catering channel. Experience of dealing with international accounts and GPOs is a bonus.
• Customer relationship management skills are essential, demonstrating the ability and confidence to sell commercial propositions, together with sound negotiation skills.
• Commercial and financial awareness are required along with the judgment and skill to identify, negate and take commercial decisions, often under pressure.
• Interpersonal skills and high personal credibility to build relationships between external customers and internal functions to align both requirements and resolve issues (ability to communicate, present and influence).
• Strong customer‑centric focus to identify opportunities, build and translate activity into executable plans.
• Experience with CRM tools for pipeline and lead management.
• Bachelor\’s Degree preferred.

What We Offer You

• An ambitious employer with an industry‑recognised career development pathway.
• A meritocratic, pay‑for‑performance approach.
• A fun, collaborative office culture that celebrates good food and good times with regular events and socials.
• An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment.
• Flexible and hybrid working approach, including ability to work from abroad.
• Family‑friendly; market‑leading parental leave benefits & sponsored nursery scheme.

Wellbeing

• Private medical cover & Digital GP.
• Comprehensive Life Assurance & Group Income Protection.
• Exclusive gym discounts & cycle‑to‑work scheme.
• Premium membership to Calm App.
• A variety of amazing sports teams & clubs!
• 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast).

Kraft Heinz is an Equal Opportunity Employer – Under‑represented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.