At a Glance
- Tasks: Lead the delivery of Council Tax, Housing Benefits, and Business Rates with a focus on customer service.
- Company: Established local council committed to community service and improvement.
- Benefits: Blended working options and attractive benefits package.
- Why this job: Make a real difference in your community while advancing your career.
- Qualifications: 5+ years of management experience and knowledge of relevant legislation.
- Other info: Join a supportive team dedicated to efficient service delivery.
The predicted salary is between 36000 - 60000 £ per year.
An established local council is seeking an experienced Assistant Manager - Systems, Support and Control to oversee the effective delivery of Council Tax, Housing Benefits, and Business Rates. The role plays a vital part in ensuring efficient and compliant service delivery while focusing on customer service and improvement.
Candidates should have at least 5 years of relevant management experience and strong knowledge of relevant legislation. This position offers blended working and attractive benefits.
Systems, Support & Control Manager (Revenues & Benefits) employer: Grupo Digital Mexicano, SA de CV
Contact Detail:
Grupo Digital Mexicano, SA de CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems, Support & Control Manager (Revenues & Benefits)
✨Tip Number 1
Network like a pro! Reach out to your connections in local councils or related sectors. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on relevant legislation and best practices in council tax and housing benefits. We want you to shine when discussing how your experience aligns with the role!
✨Tip Number 3
Showcase your customer service skills! Think of examples where you’ve improved service delivery or resolved issues effectively. This will demonstrate your commitment to enhancing the user experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Systems, Support & Control Manager (Revenues & Benefits)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant management experience and knowledge of legislation related to Council Tax, Housing Benefits, and Business Rates. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving customer service and how your experience can contribute to efficient service delivery. We love seeing genuine enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the best fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Grupo Digital Mexicano, SA de CV
✨Know Your Legislation
Make sure you brush up on the relevant legislation surrounding Council Tax, Housing Benefits, and Business Rates. Being able to discuss specific laws and how they impact service delivery will show that you’re not just familiar with the role but also passionate about compliance and improvement.
✨Showcase Your Management Experience
With at least 5 years of management experience required, be ready to share specific examples of your past roles. Highlight situations where you successfully led a team or improved processes, especially in a local council or similar environment. This will demonstrate your capability to oversee effective service delivery.
✨Customer Service Focus
Since the role emphasises customer service, prepare to discuss how you've enhanced customer experiences in previous positions. Think of concrete examples where your actions led to positive feedback or improved service outcomes. This will illustrate your commitment to putting customers first.
✨Prepare for Blended Working Questions
As this position offers blended working, be ready to talk about your experience with remote and in-office work. Discuss how you manage your time and maintain communication with your team, ensuring that service delivery remains efficient regardless of your working environment.