Planning Support Manager

Planning Support Manager

Full-Time 41000 - 44800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver high-quality planning support and drive service improvements.
  • Company: Join East Herts Council, a supportive and inclusive employer.
  • Benefits: Enjoy flexible working, generous leave, and a focus on employee well-being.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Experience in planning systems and team management is essential.
  • Other info: Great career growth opportunities in a collaborative setting.

The predicted salary is between 41000 - 44800 £ per year.

Overview

Permanent • £41,506 - £44,804 inclusive of local weighting • Hertford, SG13 8EQ • Working Hours: 37 • Department: Planning • Closing Date: 28/02/2026

Job Introduction

Are you a proactive, organised and people-focused leader who enjoys a fast-paced, performance-driven service environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects across the Planning Service, supporting the delivery of high-quality developments, driving service improvements and helping shape an effective, customer-focused planning support function.

What will you be doing?

  • Leading and managing the Planning Support team to ensure high-quality, timely and effective service delivery relating to the validation of applications.
  • Overseeing performance management and staff development.
  • Providing guidance, support and problem-solving for staff and colleagues across the Planning Service.
  • Contributing to service improvement projects, resource planning and the delivery of key performance indicators.

About You

As an ideal candidate, you will have:

  • Knowledge and experience of the town and country planning system, particularly from a validation perspective.
  • A degree or HND in management or a related discipline (a management qualification is desirable).
  • Experience managing teams, allocating work and overseeing resources and budgets.
  • Strong understanding of performance management and the use of computer information systems.
  • Excellent communication skills, with the ability to engage confidently with customers, colleagues and elected members.

What can we offer you?

  • A stimulating and supportive work environment
  • Flexible working arrangements, including flexi-time
  • 26-29 days' annual leave, rising to 34 days with 5 years local government service
  • Employee well-being programme

How To Apply

For an informal discussion about the role and to find out more about East Herts Councils ambition, please contact Martin Plummer, Service Manager, Development Management and Enforcement, via email. Closing date: 28 February 2026

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.

Planning Support Manager employer: Grupo Digital Mexicano, SA de CV

East Herts Council is an excellent employer, offering a stimulating and supportive work environment for the Planning Support Manager role in Hertford. With flexible working arrangements, generous annual leave, and a strong commitment to employee well-being and development, we foster a culture of collaboration and inclusivity that empowers our staff to thrive while making a meaningful impact in the community.
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Contact Detail:

Grupo Digital Mexicano, SA de CV Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Planning Support Manager

✨Tip Number 1

Network like a pro! Reach out to people in the planning sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show that you’re not just another candidate; demonstrate your passion for planning and how you can contribute to their goals. We want to see your enthusiasm!

✨Tip Number 3

Practice your communication skills! As a Planning Support Manager, you'll need to engage confidently with various stakeholders. Role-play common interview questions with a friend to polish your responses and boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Planning Support Manager

Leadership
Team Management
Performance Management
Problem-Solving
Knowledge of Town and Country Planning System
Resource Planning
Budget Management
Communication Skills
Customer Engagement
Computer Information Systems Proficiency
Project Management
Service Improvement
Organisational Skills
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Planning Support Manager role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant achievements!

Showcase Your Leadership Skills: Since this role involves leading a team, it’s essential to demonstrate your leadership experience. Share examples of how you've managed teams, allocated work, and supported staff development. We love to see proactive leaders in action!

Communicate Clearly: Excellent communication is key in this role. When writing your application, be clear and concise. Use straightforward language to convey your ideas and experiences, as we appreciate candidates who can engage confidently with others.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Grupo Digital Mexicano, SA de CV

✨Know Your Planning Stuff

Make sure you brush up on your knowledge of the town and country planning system, especially from a validation perspective. Being able to discuss specific examples or recent changes in legislation will show that you're not just familiar with the basics but are genuinely engaged with the field.

✨Showcase Your Leadership Skills

Since the role involves managing a team, be prepared to share your experiences in leading and developing staff. Think of specific instances where you've successfully allocated work, overseen resources, or improved team performance. This will demonstrate your capability as a proactive and organised leader.

✨Communicate Like a Pro

Excellent communication skills are key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you would engage with customers and colleagues. Consider preparing a few anecdotes that highlight your ability to solve problems and provide guidance effectively.

✨Be Ready for Service Improvement Discussions

The role involves contributing to service improvement projects, so come prepared with ideas or examples of how you've driven improvements in previous roles. Think about how you can align your suggestions with the goals of the Planning Service, showing that you're not just a fit for the role but also a forward-thinking candidate.

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