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- Tasks: Administer Housing Benefit and Council Tax Support while engaging with customers.
- Company: Public sector organisation in Hertford with a supportive team culture.
- Benefits: Part-time remote work, flexible hours, and community impact.
- Why this job: Make a positive difference in your community while gaining valuable experience.
- Qualifications: Experience in local authority benefits processing and knowledge of relevant legislation.
- Other info: Join a dedicated team focused on helping others.
The predicted salary is between 24000 - 36000 £ per year.
A public sector organization in Hertford is seeking a Benefit Officer to join their Benefits Team. The role involves administering Housing Benefit and Council Tax Support, ensuring compliance with legislative requirements, and directly engaging with customers.
Ideal candidates will have proven experience in local authority benefits processing and a solid knowledge of relevant legislation. This position offers an opportunity to work in a supportive team while making a positive impact in the community.
Housing Benefit & Council Tax Support Officer - Part Time, Remote in Hertford employer: Grupo Digital Mexicano, SA de CV
Contact Detail:
Grupo Digital Mexicano, SA de CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Benefit & Council Tax Support Officer - Part Time, Remote in Hertford
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or those already working as Benefit Officers. They can provide insider info and might even give you a heads-up about job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit and Council Tax Support. We recommend going through recent changes in legislation so you can impress with your expertise!
✨Tip Number 3
Showcase your customer engagement skills! Think of examples where you've successfully dealt with clients or resolved issues, as this will highlight your ability to connect with customers in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Housing Benefit & Council Tax Support Officer - Part Time, Remote in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in local authority benefits processing. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of relevant legislation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping the community and how your background makes you a perfect fit for our Benefits Team. Keep it engaging and personal!
Showcase Your Customer Engagement Skills: Since this role involves direct engagement with customers, make sure to highlight any experience you have in customer service. We love candidates who can communicate effectively and empathetically!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Grupo Digital Mexicano, SA de CV
✨Know Your Legislation
Make sure you brush up on the relevant legislation surrounding Housing Benefit and Council Tax Support. Being able to discuss specific laws and how they apply to the role will show that you’re not just familiar with the basics, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare examples from your previous roles where you successfully processed benefits or dealt with customer queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Engage with the Community Focus
Since this role is about making a positive impact in the community, think of ways you can demonstrate your commitment to customer service and community engagement. Share any relevant experiences where you’ve gone above and beyond to help customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the challenges they face. This shows your genuine interest in the role and helps you understand if the organisation is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
