At a Glance
- Tasks: Lead operations and customer service at the Cosentino Center, ensuring efficiency and quality.
- Company: Join Cosentino, a dynamic company focused on operational excellence and customer satisfaction.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
- Why this job: Make a real impact by driving improvements and leading high-performing teams.
- Qualifications: 5+ years in operations/logistics and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Operations Manager
Hook Hampshire, GB, RG27 9GX
What are we looking for
The Operations Manager oversees all aspects of operational and customer service activities within the Cosentino Center, including material handling (shipping / receiving), inventory management, logistics & delivery, warehouse operations, and team leadership. The role ensures cost‑efficient, safe, and high‑quality operations that support customer satisfaction and financial performance.
What you will do
Operational Excellence & Strategy
- Drive cost reduction and efficiency improvements across the Cosentino Center.
- Define and implement optimal center layout, workflows, material flow, and operations.
- Monitor and analyze performance metrics, identify root causes of issues, and lead continuous improvement initiatives.
Logistics & Delivery Management
- Plan and maintain daily delivery schedules with optimal routing and capacity utilization.
- Oversee external transport providers and, where applicable, coordinate in‑house fleet management.
- Ensure on‑time, damage‑free deliveries and manage logistics exceptions and customer problem resolution.
Inventory & Quality Control
- Oversee inbound/outbound quality inspections, damage control, and returns handling.
- Ensure inventory accuracy via cycle counts, reconciliation, shrinkage control.
- Develop loss prevention strategies and controls.
Financial Accountability & Cost Control
- Own the operational P&L: budget, cost control, variance analysis, and cost optimization.
- Monitor operational cost drivers (labor, transport, utilities, equipment).
- Coordinate with Sales Admins on AR/AP tasks as needed.
Health, Safety & Compliance
- Ensure compliance with local workplace health & safety laws, policies, and regulations.
- Lead safety training, risk assessments, incident investigations, and corrective actions.
- Maintain and enforce SOPs, Standard Work, Job Safety Analyses, and safety culture.
Team Leadership & Development
- Coach, develop, and evaluate operations, warehouse, and administrative staff.
- Set performance goals, conduct yearly performance reviews, and drive accountability.
- Promote a collaborative and high‑performance team culture.
Cross‑Functional Alignment & Stakeholder Management
- Liaise with Sales, Customer Service, Logistics, HR, and Finance to ensure smooth operations and customer satisfaction.
- Escalate issues proactively, align on service commitments, and support business growth.
- Provide operational input into sales forecasts, capacity planning, and business strategy.
Support / Backup (as required)
- In exceptional situations, assist with order entry, customer escalations, or warehouse activities to ensure operations continuity.
- Prepare or validate documentation for shipments, customs, or transport requirements.
What you need to succeed
Education
- Preferred: Bachelor’s degree in business, Operations Management, Supply Chain, Industrial Engineering, or related field.
- Minimum: Diploma or equivalent experience in operations / logistics environment.
Work experience
- Minimum 5 years of operations / logistics / warehouse management experience (or equivalent).
- Experience leading cross‑functional teams and managing diverse operations (warehouse, delivery, customer service).
- Experience with ERP systems (SAP or alternatives) and data analysis.
- Experience in a fast‑paced, high‑volume environment with expectations for continuous improvement.
- Working knowledge of relevant regulatory / safety standards in your jurisdiction.
Technical / Tools / Systems
- Proficiency in SAP (or equivalent ERP), MS Excel / data tools.
- Familiarity with route planning tools, logistics software, warehouse management systems (WMS).
- Knowledge of safety management tools, SOPs, risk assessment, compliance systems.
What we do offer
The opportunity to lead a critical business function, develop high‑performing teams, and make a tangible impact on operational excellence and customer satisfaction. Join a collaborative environment where your ideas, leadership, and expertise will drive success.
*If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686‑5060 or at our email address: *
Equal Opportunity/Affirmative Action Employer
Cosentino is an Equal Opportunity/Affirmative Action Employer and prohibits discrimination and harassment of any kind. Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.
#J-18808-LjbffrOperations Manager in Hart employer: Grupo Cosentino
Cosentino is an excellent employer that prioritises employee growth and development, offering comprehensive training and advancement opportunities within a supportive and dynamic work culture. Located in Hook, our team enjoys a collaborative environment where attention to detail and teamwork are celebrated, alongside competitive benefits that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Hart
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Grupo Cosentino and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Grupo Cosentino!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Grupo Cosentino keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Manager in Hart
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Grupo Cosentino:This is your chance to really connect with the team at Grupo Cosentino. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Grupo Cosentino
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Grupo Cosentino.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Grupo Cosentino that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Grupo Cosentino. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
