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- Tasks: Manage key client accounts and develop tailored waste strategies for sustainability.
- Company: Join Grundon Waste Management, a leader in sustainable waste solutions.
- Benefits: Enjoy a competitive salary, bonus, 30 days leave, and professional growth opportunities.
- Why this job: Make a real environmental impact while building strong client relationships in a supportive culture.
- Qualifications: 2+ years in account management, excellent communication skills, and a full UK driving licence required.
- Other info: Flexible working hours with a focus on sustainability and innovation.
The predicted salary is between 28800 - 48000 ÂŁ per year.
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Direct message the job poster from Grundon Waste Management
Working hours: 9am-5pm, Mon-Fri with the view to be flexible on business needs
Are you passionate about sustainability and customer success?
At Grundon, we are looking for a results-driven Account Manager to take charge of a portfolio of key clients using our industry-leading waste management solutions. You will play a vital role in driving growth, enhancing profitability, and delivering real environmental impact.
In this role, you will proactively develop strong client relationships, helping businesses achieve their sustainability goals while ensuring our services continue to add value.
If you\’re ready to make a difference and help shape a cleaner, greener future, we’d love to hear from you.
What you’ll be doing as an Account Manager
• Manage and grow a portfolio of commercial accounts across multiple industries, overseeing their operational and financial performance in line with client specifications, KPIs, and SLAs.
• Develop, implement, and continuously review tailored waste and recycling strategies aligned with client environmental and sustainability targets.
• Lead stakeholder engagement campaigns that promote Grundon’s services and support client sustainability goals.
• Attend monthly KPI and performance review meetings; maintain strong, regular contact with key client stakeholders.
• Provide accurate management information on time; analyse data to identify trends and opportunities for service improvement.
• Proactively identify and resolve operational or contractual issues before escalation.
• Organise presentations, seminars, engagement days, facility tours, and waste composition audits to enhance client engagement and awareness.
• Collaborate with stakeholders, including Innovation and Social Value Coordinators, to introduce new technologies, circular economy initiatives, and social value support.
• Conduct regular account reviews focusing on pricing, service value, profitability, and growth opportunities; ensure accurate billing and timely invoice payments.
• Coordinate with operational teams, subcontractors, and bid teams to support service delivery, contract renewals, and compliance with company policies and waste regulations.
What you’ll need:
• Minimum of 2 years’ experience in account management within the waste management/ sustainability sector
• Solutions-driven, proactive problem-solver focused on adding value and delivering measurable, KPI-driven results
• Excellent communication, negotiation, and relationship-building skills with the ability to engage and influence stakeholders at all levels
• Confident presenter skilled in client engagement and report writing, with strong attention to detail
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, with solid database skills
• Full UK driving licence – some travel may be required
What We Offer
• Discretionary company bonus.
• Pension scheme with a 5% employee contribution matched by Grundon.
• 30 days’ annual leave (inclusive of 8 bank holidays), which will increase with service, plus the option to buy up to 5 extra days\’ holiday.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service
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Account Manager employer: Grundon Waste Management
Contact Detail:
Grundon Waste Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Grundon Waste Management's services and sustainability initiatives. Understanding their approach will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in their mission.
✨Tip Number 2
Network with current or former employees of Grundon on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage client relationships and drive results. Highlighting measurable outcomes will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to waste management and sustainability. Being knowledgeable about current challenges and innovations will allow you to speak confidently about how you can contribute to Grundon's goals.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the waste management or sustainability sector. Use specific examples that demonstrate your ability to manage client relationships and achieve KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer success. Mention how your skills align with the responsibilities of the Account Manager role at Grundon and provide examples of how you've driven growth in previous positions.
Highlight Key Skills: In your application, emphasise your communication, negotiation, and relationship-building skills. Provide concrete examples of how you've engaged stakeholders and resolved issues proactively in past roles.
Showcase Your Problem-Solving Abilities: Include instances where you identified operational or contractual issues and successfully resolved them. This will demonstrate your solutions-driven approach and ability to add value to clients.
How to prepare for a job interview at Grundon Waste Management
✨Research Grundon Waste Management
Before your interview, take the time to understand Grundon's mission and values, especially their focus on sustainability. Familiarise yourself with their services and recent projects to demonstrate your genuine interest in the company.
✨Showcase Your Account Management Experience
Be prepared to discuss your previous experience in account management, particularly within the waste management or sustainability sectors. Highlight specific examples where you successfully managed client relationships and achieved measurable results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client issues. Prepare scenarios from your past experiences where you identified problems and implemented effective solutions, showcasing your proactive approach.
✨Demonstrate Strong Communication Skills
As an Account Manager, communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've engaged stakeholders at various levels and how you tailor your communication style to different audiences.
