At a Glance
- Tasks: Lead and develop a high-performing internal sales team to drive revenue growth.
- Company: Join Grundfos, a leading water technology company committed to innovation.
- Benefits: Flexible hours, health insurance, annual bonuses, and extra leave for volunteering.
- Other info: Inclusive culture that values diverse backgrounds and perspectives.
- Why this job: Make a real impact on customer experiences and contribute to sustainability.
- Qualifications: 3+ years in sales management with strong leadership and coaching skills.
The predicted salary is between 56250 - 68750 £ per year.
Are you a driven sales leader who thrives on building high-performing teams that deliver exceptional customer experiences and commercial results? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Internal Sales Manager, you will be leading and developing our internal sales team to drive revenue growth, optimise quoting and order management processes, and ensure outstanding customer satisfaction across every interaction. You would be managing the frontline team, with capability to potentially grow to a larger scope of a role. This role is located in our office in Leighton Buzzard.
What you will be doing
As a key part of the Internal Sales team, you'll create impact by building a customer-centric sales operation that strengthens relationships, accelerates order conversion, and contributes directly to Grundfos's growth ambitions in the UK market. Your main responsibilities include:
- Lead, coach, and develop the internal sales team to achieve sales targets, KPIs, and customer satisfaction goals
- Oversee the end-to-end quoting and order execution process, ensuring accuracy, speed, and commercial competitiveness
- Collaborate closely with external sales managers to align on account strategies and maximise cross-selling opportunities
- Monitor team performance metrics, pipeline health, and conversion rates, driving continuous improvement initiatives
- Act as an escalation point for complex customer enquiries, ensuring timely and effective resolution
- Partner with operations, logistics, and product teams to streamline processes and enhance the customer journey
What makes you a great fit
Above all, you are a commercially minded sales leader with a strong track record of managing inside sales teams, a passion for customer excellence, and the ability to drive results through people development and process optimisation. We would also imagine that you have:
- 3+ years of experience managing an internal/inside sales or customer-facing commercial team
- Proven ability to deliver against sales targets and customer satisfaction KPIs in a B2B environment
- Strong leadership skills with demonstrated experience in coaching, developing, and motivating teams
It is a plus if you also:
- Experience in the pump, water technology, or industrial manufacturing sector
- Familiarity with CRM and ERP systems such as Salesforce or SAP
- Experience driving process improvement or sales transformation initiatives
Why you will love working here
We care! Day to day, you can look forward to:
- A working environment built around your needs, with flexible hours, home working opportunities and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering in your community.
- Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Workplace: Hybrid (office and home-working)
Job Location: Leighton Buzzard, Central Bedfordshire, United Kingdom
Internal Sales Manager in Leighton Buzzard employer: Grundfos GmbH
At Grundfos, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Leighton Buzzard that prioritises employee well-being and development. With flexible working arrangements, generous benefits including annual bonuses and health insurance, and a strong commitment to community engagement through paid volunteering days, we empower our Internal Sales Manager to lead a high-performing team while fostering personal and professional growth. Join us in making a meaningful impact on water technology and enhancing quality of life for people around the world.
