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- Tasks: Diagnose faults and service Volvo vehicles to top standards.
- Company: Join Hartshorne Group, a leading commercial vehicle distributor.
- Benefits: Great pension scheme, healthcare cash plan, and increasing holidays.
- Why this job: Make a real impact in your career with excellent training opportunities.
- Qualifications: City & Guilds or equivalent experience in the commercial vehicle industry.
- Other info: Dynamic work environment with potential for career progression.
The predicted salary is between 30000 - 42000 £ per year.
The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you.
As a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write-up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount.
Shift Pattern:
- Alternate weeks: Week One - 06.00am until 14.30pm
- Week Two - 14.00pm until 22.00pm
- Alternate Saturday mornings
- Nightshift pattern is available: alternate weeks: Monday-Thursday / Tuesday-Friday (10 hour shift).
Requirements:
- Qualifications required: City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry.
- HGV Licence advantageous but not essential.
Benefits:
- Fully equipped workshop.
- Excellent contributory pension scheme.
- Holidays increase with length of service.
- Excellent in house product training programme.
- Rewards gateway platform available for scheme members.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
HGV Technician employer: GRT
Contact Detail:
GRT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Hartshorne. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about Volvo standards. We recommend practising common interview questions and having examples ready that showcase your problem-solving abilities and customer service experience.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working as an HGV Technician at Hartshorne. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Hartshorne team and ready to take the next step in your career.
We think you need these skills to ace HGV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience and skills relevant to the HGV Technician role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Hartshorne and how you can contribute to our commitment to excellent customer service.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who actively seek solutions, so let us know how you’ve made a difference in your past jobs!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at GRT
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HGVs and Volvo standards. Familiarise yourself with common faults and repairs, as well as the latest technologies in the commercial vehicle industry. This will show that you're not just qualified but genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss specific examples of how you've tackled challenges in previous roles. The Hartshorne Group values candidates who can actively seek solutions under pressure, so share stories that highlight your ability to think on your feet.
✨Communicate Clearly
Good verbal communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to interact with customers or colleagues who aren't as technically savvy. Clear communication can set you apart from other candidates.
✨Emphasise Customer Service
Since providing excellent customer service is paramount for the Hartshorne Group, be prepared to discuss how you've gone above and beyond for customers in the past. Highlight any experiences where you turned a negative situation into a positive outcome, showcasing your commitment to customer satisfaction.
