At a Glance
- Tasks: Lead a dynamic team in processing haulage and material tickets efficiently.
- Company: Fast-paced business in Nuneaton with growth opportunities.
- Benefits: 35-hour work week, 24 days holiday, bonus scheme, and health support.
- Other info: Embrace continuous improvement and build strong relationships within the team.
- Why this job: Join us to make an impact and grow your career in a supportive environment.
- Qualifications: Strong communication, problem-solving skills, and ability to manage high-volume tasks.
The predicted salary is between 24300 - 29700 £ per year.
We are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton.
The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win.
We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you!
Job Purpose
To facilitate the processing of haulage and material tickets for all group trading activity.
Managing a team of people to ensure that deliveries are charged to customers in a timely manner and in line with targets set thus ensuring effective cash collections.
Responsible for the clearing of both haulage and material invoices, collaborating with commercial and operational teams to ensure disputes are resolved with minimal disruption to payments.
To collaborate with both internal and external stakeholders to build first class relationships and strengthen working partnerships.
Pivotal to create a culture of continuous improvement by implementing and utilising new technologies to improve right first time and tailor our customer offerings.
To lead and develop team members, instilling our company values and striving for number 1 status in people, the market and customer experience.
Main Duties And Responsibilities
- Team Leadership & People Management
- Lead, motivate, and support the Group Administration team.
- Conduct regular 1:1s, performance reviews, and coaching sessions.
- Allocate workloads and monitor performance against SLAs and KPIs.
- Resolve escalated queries from customers or internal stakeholders.
- Support recruitment, induction, and training of new team members.
- Administration Process Overview
- Oversee workflow for both automated and manual charge out tasks.
- Maximise automation to free up team capacity.
- Standardise consistent processes across divisions.
- Support invoice validation and ensure compliance with SLAs for haulier and supplier payment terms, while maintaining a high level of accuracy and timeliness in invoice clearing.
- To track and monitor KPIs and monitor improvement.
- Build and maintain strong working relationships within supply chain.
- Drive improvements towards zero defect processing.
- Reporting
- Produce robust and regular reporting.
- Communicate trends, risks and process updates effectively.
- Conduct root cause analysis for reoccurring issues.
- Continuous Improvement
- Identify and implement improvements across Group Administration functions.
- Champion process efficiency, accuracy, and customer experience.
- Contribute to wider finance transformation initiatives.
- Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant workplace.
- KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB
- Comfortable working at pace on high-volume tasks while consistently hitting KPI targets
- A clear, confident communicator who adapts their style to different audiences and channels, and keeps information accurate and confidential
- Highly organised, with strong time management, attention to detail, and the ability to keep tasks and priorities on track
- A natural problem-solver who spots issues early, thinks things through logically, and knows when to elevate
- A team player who builds trust, supports colleagues, and helps find practical, fair solutions when challenges arise
- Adaptable and quick to learn new tools, systems and ways of working, especially through periods of change.
- Dependable and accountable, delivering consistent, high-quality work and following through on commitments.
- Calm, professional and solutions-focused under pressure, with the emotional intelligence to handle difficult conversations fairly.
Benefits
- 35 working hour week.
- 24 Days holiday + Bank Holidays.
- Death In Service Benefit.
- Bonus Scheme.
- Access to GP Line for you and your household.
- Employee Assistance Programme access with support provided for Financial, Legal and Health & Wellbeing.
- #J-18808-Ljbffr
Administrator Team Leader - Nuneaton employer: GRS Group
GRS Group is an excellent employer that fosters a supportive and dynamic work culture in Nuneaton, where employees are encouraged to grow and develop their skills. With benefits like 23 days of holiday and comprehensive employee support programs, the company prioritises the well-being and professional advancement of its team members, making it a rewarding place for those seeking meaningful employment in customer service and sales.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator Team Leader - Nuneaton
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Administrator Team Leader - Nuneaton at GRS Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like GRS Group or be willing to refer you for that Administrator Team Leader - Nuneaton position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from GRS Group who’s on the lookout for their next Administrator Team Leader - Nuneaton star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Administrator Team Leader - Nuneaton role at GRS Group!
We think you need these skills to ace Administrator Team Leader - Nuneaton
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at GRS Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at GRS Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at GRS Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
