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- Tasks: Provide top-notch support for IT applications and help users thrive in their daily tasks.
- Company: Join GRS, the leading trader in sustainable construction materials.
- Benefits: Flexible home working, travel reimbursement, and growth opportunities.
- Other info: Dynamic environment with a supportive team and plenty of chances to learn.
- Why this job: Be part of a pioneering team making a real difference in sustainability.
- Qualifications: A can-do attitude and a passion for problem-solving are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a self‑motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton. The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast‑paced business with plenty of opportunities for growth.
Location: This is a role which is predominantly based in Nuneaton, with the flexibility of Home Working also available. There will be very occasional travel to other main GRS Offices. Travel will be planned in advance and expenses will be reimbursed in line with company policy.
About Us: GRS is the country's number one trader of primary, recycled and secondary aggregates in the construction industry. We are unique in that we're able to source and supply materials nationwide, making use of road, rail, river and marine to get materials to wherever they're needed. We are proud to be a leader in low-carbon secondary aggregates sustainably produced and sustainably delivered!
At GRS, we do things differently. We're a pioneering team, shaping the future of sustainable growth in the construction materials supply chain. We bring solutions that others can't see. Working here means being trusted to take action, being given the freedom to make decisions and being supported by a dynamic, experienced team, which values relationships and integrity. We do things the right way - even when it's tough - and we invest in people who strive to create real opportunities. You'll be joining a team that values honesty, bold ideas, and making a difference together.
Job Purpose: Working as part of a small, supportive IT team based in Nuneaton, you will be the primary "face" of NetSuite and some other 3rd Party systems for our employees. Your focus is on providing exceptional help and assistance to our users, ensuring they can complete their daily tasks with ease. Reporting to the Head of IT Applications, you will manage the support queue with a focus on user enablement, guidance, and system accessibility. The IT Application Support Analyst acts as the First Line Support for the core GRS Applications used in the Head Office and in the satellite offices. These systems are Netsuite, ABBYY, INVU and there will be other systems joining this landscape soon. This role requires an enthusiasm to learn about applications, the desire to find out why something is working like it is, and the ability to problem solve. The core elements of the job will be user setup, 1st Line support to the Sales, AR.
IT Application Support Analyst - Nuneaton employer: GRS Group
Contact Detail:
GRS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support Analyst - Nuneaton
✨Tip Number 1
Network like a pro! Reach out to current employees at GRS on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Building connections can give you insider info and make your application stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support roles. Think about how you can showcase your CAN-DO attitude and problem-solving skills. We want to see how you tackle challenges, so come ready with examples!
✨Tip Number 3
Show your enthusiasm for learning! During your interview, express your eagerness to dive into new applications and systems. Highlight any past experiences where you’ve quickly adapted to new tech – it’ll show we can trust you to handle our tools effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our unique team at GRS. Let’s get you on board!
We think you need these skills to ace IT Application Support Analyst - Nuneaton
Some tips for your application 🫡
Show Your CAN-DO Attitude: When writing your application, let your enthusiasm shine through! We want to see that you’re self-motivated and ready to tackle challenges head-on. Use examples from your past experiences to demonstrate how you've embraced challenges and celebrated wins.
Tailor Your Application: Make sure to customise your application for the IT Application Support Analyst role. Highlight your relevant skills and experiences that align with our needs, especially your ability to learn quickly and problem-solve. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’d be a great fit for our energetic team in Nuneaton!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our unique team at GRS!
How to prepare for a job interview at GRS Group
✨Show Your CAN-DO Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and highlight your adaptability. This will resonate well with the company's focus on a driven and self-motivated individual.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific instances where you've solved IT-related issues or provided support. Think about how you approached the problem, what steps you took, and the outcome. This will showcase your ability to learn and grow from experiences, which is key for this role.
✨Familiarise Yourself with Key Systems
Before the interview, take some time to research NetSuite, ABBYY, and INVU. Understanding these systems will not only help you answer technical questions but also show your enthusiasm for the role and your willingness to learn more about the applications you'll be supporting.
✨Emphasise Teamwork and Communication
Since you'll be part of a small, supportive IT team, it's important to highlight your teamwork skills. Be ready to discuss how you've collaborated with others in previous roles and how you can contribute to a dynamic team environment. Good communication is essential for providing exceptional user support.