At a Glance
- Tasks: Process orders and deliver top-notch customer service in a fast-paced environment.
- Company: Join GRS, the UK's leading trader in sustainable construction materials.
- Benefits: Enjoy 23 days holiday, bonuses, and access to health support services.
- Other info: Dynamic workplace with plenty of opportunities for personal and professional growth.
- Why this job: Be part of a pioneering team shaping the future of sustainable growth.
- Qualifications: Strong relationship-building skills and a positive, self-motivated attitude.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a self-motivated, driven individual who enjoys a challenge to work alongside our energetic team in Houghton Regis.
The role requires a CAN-DO attitude.
We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you!
About Us
GRS is the country's number one trader of primary, recycled and secondary aggregates in the construction industry.
We are unique in that we're able to source and supply materials nationwide, making use of road, rail, river and marine to get materials to wherever they're needed.
We are proud to be a leader in low-carbon secondary aggregates sustainably produced and sustainably delivered!
At GRS, we do things differently.
We're a pioneering team, shaping the future of sustainable growth in the construction materials supply chain.
We bring solutions that others can't see.
Working here means being trusted to take action, being given the freedom to make decisions and being supported by a dynamic, experienced team, which values relationships and integrity.
We do things the right way - even when it's tough - and we invest in people who strive to create real opportunities.
You'll be joining a team that values honesty, bold ideas, and making a difference together.
Job Purpose
To process orders for GRS Bagging and maximize plant capacities while delivering excellent customer service.
Main Duties & Responsibilities
- Generating Sales Leads
- Retail Customer Service
- Processing orders - manually and electronically.
- Taking orders via phone, email and EDI.
- Liaising with plant managers to ensure the smooth running of deliveries.
- Liaise with internal sales.
- Liaise with external sales.
- Establish a good working relationship with customers.
- Take customer calls, queries and complaints.
- Always deliver excellent customer service.
- Move orders between plants in a geographical and economical manner.
- Maximize daily plant capacities and hit budgets.
- Administrative tasks i. e. filing, answering phones, answering emails, checking orders.
- Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant workplace.
- Knowledge, Training And Experience Required To Do The Job
- Good at building relationships, a team player, competitive, self-motivated, tenacious, positive and creative.
- Previous order processing experience (Desirable).
- GCSE preferrable.
Benefits
- 23 Days holiday + Bank Holidays.
- Death In Service Benefit.
- Bonus Scheme.
- Access to GP Line for you and your household.
- Employee Assistance Programme access with support provided for Financial, Legal and Health & Wellbeing.
Internal Sales and Customer Service Coordinator - Houghton Regis employer: GRS Group
At GRS, we pride ourselves on being a leading employer in the construction materials supply chain, offering a dynamic work environment in Hatfield where innovation and sustainability are at the forefront. Our team-oriented culture fosters personal growth and development, with ample opportunities for career advancement and a commitment to employee well-being through benefits like a company pension scheme and annual health assessments. Join us to be part of a pioneering team that values integrity, bold ideas, and making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales and Customer Service Coordinator - Houghton Regis
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales and Customer Service Coordinator - Houghton Regis at GRS Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including GRS Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales and Customer Service Coordinator - Houghton Regis. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales and Customer Service Coordinator - Houghton Regis
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for GRS Group:When writing your cover letter, make sure to tailor your message specifically for GRS Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at GRS Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show GRS Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show GRS Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with GRS Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
