At a Glance
- Tasks: Manage air freight shipments and ensure timely deliveries for customers.
- Company: Reputable freight forwarding and supply chain business in North London.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Flexible working hours with a focus on operational excellence.
- Why this job: Join a dynamic team and make a real impact in international trade.
- Qualifications: Strong communication skills and experience in logistics or freight operations.
The predicted salary is between 30000 - 40000 £ per year.
Air Freight Coordinator North London (Hybrid Working Available)
Hybrid – Office Based Tuesday to Thursday
Monday – Friday | 9:00am – 5:30pm
About the Opportunity
We’re supporting a growing freight forwarding and supply chain business with the appointment of an Air Freight Coordinator to join their operations team. The business has built a strong reputation for delivering high service standards across international freight movements and believes operational excellence is key to long-term customer success. This role will focus on managing air freight shipments end-to-end, ensuring customers receive a proactive, efficient, and solutions-focused service throughout the shipment lifecycle.
Key Responsibilities
- Managing day-to-day air freight export operations across international trade lanes
- Building strong relationships with customers, overseas partners, airlines, and suppliers
- Arranging collections and deliveries to ensure shipments move on time and in accordance with customer requirements
- Preparing and checking shipping and customs documentation
- Coordinating with customs brokers to support smooth import and export clearances
- Providing quotations and operational support to customers and partners
- Monitoring shipment progress and resolving delays or service issues proactively
- Maintaining accurate records and updating internal systems (CargoWise experience advantageous)
Air Freight Operator employer: GRS - Global Recruitment Solutions
As an Air Freight Operator in North London, you will join a dynamic and supportive team within a reputable freight forwarding company that prioritises operational excellence and customer satisfaction. The hybrid working model allows for flexibility, while the company's commitment to employee development ensures you have ample opportunities for growth and advancement in your career. With a strong focus on collaboration and building lasting relationships, this role offers a rewarding environment where your contributions are valued and recognised.
Contact Details:
GRS - Global Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Air Freight Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their service standards and be ready to discuss how your skills can enhance their air freight processes.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you’ve proactively resolved issues in past roles, especially in logistics or customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Air Freight Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Air Freight Operator role. Highlight relevant experience in managing air freight shipments and any specific skills that match the job description, like customer service or documentation expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about air freight and how your background makes you a perfect fit for the team. Don’t forget to mention your proactive approach to problem-solving!
Showcase Your Communication Skills:Since building relationships is key in this role, make sure to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've successfully managed client relationships in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at GRS - Global Recruitment Solutions
✨Know Your Air Freight Basics
Make sure you brush up on your air freight knowledge before the interview. Understand key terms, processes, and regulations related to air freight operations. This will not only show your enthusiasm for the role but also demonstrate that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves building strong relationships with customers and partners, be prepared to share examples of how you've successfully managed customer interactions in the past. Highlight any situations where you resolved issues or provided exceptional service, as this will resonate well with the company's focus on operational excellence.
✨Demonstrate Proactive Problem-Solving
The ability to monitor shipment progress and resolve delays is crucial. Think of specific instances where you identified potential problems before they escalated and took action. This will illustrate your proactive approach and solutions-focused mindset, which are key traits for an Air Freight Coordinator.
✨Familiarise Yourself with CargoWise
If you have experience with CargoWise or similar systems, make sure to mention it during the interview. If not, do a bit of research to understand its functionalities. Being able to discuss how you would use such tools to maintain accurate records and streamline operations will give you an edge over other candidates.
