At a Glance
- Tasks: Oversee operations across the UK, training kitchens and ensuring high food standards.
- Company: Exciting foodtech startup on a mission to revolutionise dining.
- Benefits: Competitive salary, stock options, pension scheme, and generous holiday allowance.
- Other info: Travel 80% of the time and enjoy exciting progression opportunities.
- Why this job: Join a fast-growing team and make a real impact in the restaurant industry.
- Qualifications: 1-4 years in hospitality, strong communication skills, and a passion for learning.
Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian and GBK, from their existing kitchens. We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry.
You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, as well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.
Some of your responsibilities will include:
- Train new franchisees: help them learn how to cook our brands
- Have commercial conversations with franchisees, helping them grow their business with us
- Run regular checks on-site, help them cook more accurately and better
- Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
- Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
- Support partners by getting hands on in the kitchen, and solving site issues when they arise
This is an incredible opportunity to join an exciting high growth start-up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals, and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.
Requirements
- 1-4 years of work experience in a restaurant/hospitality role as an AGM or GM of a single site or similar
- Excited to learn and figure things out, asking great questions and being open to coaching
- Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
- Friendly, positive, and clear communicator and enjoy meeting new people
- Fluent in English and right to work in the UK is a must
Benefits
- Work directly with and learn from the best food delivery brands
- Join a fast-growing startup
- Competitive salary
- Pension Scheme
- Stock options
- 25 days of holiday + bank holidays
Multi-site Operations Manager employer: Growth Kitchen
Growth Kitchen is an exceptional employer that offers a dynamic work environment where you can make a real impact in the foodtech industry. With a focus on employee growth, you'll have the opportunity to develop your skills while working closely with renowned restaurant brands and a supportive team. Enjoy competitive benefits, including stock options and generous holiday allowances, all while travelling across the UK to help our kitchen partners thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-site Operations Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Growth Kitchen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Growth Kitchen
Don't be shy about reaching out to Growth Kitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Multi-site Operations Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Growth Kitchen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Growth Kitchen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
