At a Glance
- Tasks: Train and support kitchen partners to optimise their operations and ensure high food standards.
- Company: Join a fast-growing foodtech startup revolutionising the restaurant industry.
- Benefits: Enjoy competitive salary, stock options, and 25 days holiday plus bank holidays.
- Other info: Exciting growth opportunities and predictable hours with no weekends.
- Why this job: Make a real impact in the food industry while travelling and meeting new people.
- Qualifications: 1-4 years in hospitality, strong communication skills, and a passion for learning.
The predicted salary is between 30000 - 40000 £ per year.
Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian from their existing kitchens. We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, and help our kitchen partners maximise their success through strategic support and management. You will be hands-on, train kitchens and communicate professionally with customers, and be interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.
Responsibilities
- Train new franchisees: help them learn how to cook our brands
- Have commercial conversations with franchisees, helping them grow their business with us
- Run regular checks on-site, help them cook more accurately and better
- Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
- Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
- Support partners by getting hands on in the kitchen, and solving site issues when they arise
This is an incredible opportunity to join an exciting high growth start-up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals, and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.
Requirements
- 1-4 years of work experience in a restaurant/hospitality role as an AGM or GM of a single site or similar
- Excited to learn and figure things out, asking great questions and being open to coaching
- Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
- Friendly, positive, and clear communicator and enjoy meeting new people
- Fluent in English and right to work in the UK is a must
Benefits
- Work directly with and learn from the best food delivery brands
- Predictable working hours, no weekends
- Be part of a fast-growing startup
- Competitive salary
- Pension Scheme
- Stock options
- 25 days of holiday + bank holidays
Account & Operations Manager in London employer: Growth Kitchen
Growth Kitchen is an exceptional employer, offering a dynamic work environment where you can make a tangible impact in the foodtech industry. With a focus on employee growth and autonomy, you'll have the opportunity to develop your skills while working closely with renowned restaurant brands and a network of kitchen partners across the UK. Enjoy competitive benefits, predictable hours, and the chance to be part of a fast-growing startup that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Account & Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the food and hospitality industry, especially those who work with kitchen operations. Attend local events or join online groups to connect with potential employers and learn about hidden job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or franchisees, be ready to demonstrate your knowledge of kitchen operations. Bring examples of how you've improved processes or trained teams in the past to really impress them.
✨Tip Number 3
Be proactive! If you see a kitchen or restaurant that could benefit from your expertise, don’t hesitate to reach out directly. A friendly email or call can go a long way in showing your enthusiasm and initiative.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us at Growth Kitchen. Make sure to highlight your hands-on experience and passion for the food industry when you apply.
We think you need these skills to ace Account & Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and the restaurant industry shine through. We want to see that you're excited about helping kitchens succeed and that you understand the commercial side of things.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality or restaurant management. We’re looking for someone who can train and support our franchisees, so share specific examples of how you've done this in the past.
Be Clear and Friendly:Your written communication should reflect your personality! Use a friendly tone and be clear in your messaging. We value positive communicators who can engage with our kitchen partners and customers effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Growth Kitchen.
How to prepare for a job interview at Growth Kitchen
✨Know Your Brands
Before the interview, make sure you’re familiar with the restaurant brands that Growth Kitchen partners with. Understanding their menus and what makes them unique will show your enthusiasm and readiness to engage with franchisees.
✨Showcase Your Training Skills
Since training new franchisees is a key part of the role, prepare examples from your past experiences where you successfully trained or mentored others. Highlight your hands-on approach and how you’ve helped teams improve their performance.
✨Be Ready for Commercial Conversations
Brush up on your commercial acumen! Think about how you can help kitchen partners grow their businesses. Prepare to discuss strategies you’ve used in the past to drive success and how you can apply those to this role.
✨Demonstrate Your Communication Style
As a friendly and clear communicator, practice articulating your thoughts concisely. You’ll need to build relationships with various stakeholders, so be ready to showcase your interpersonal skills and how you handle different situations.
