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- Tasks: Enhance customer retention strategies and analyse the customer journey.
- Company: Dynamic DTC brand in the UK with a focus on growth.
- Benefits: Full-time role with competitive salary and career advancement opportunities.
- Why this job: Make a significant impact in a growing retail company while developing your skills.
- Qualifications: Strong analytical skills, customer-centric mindset, and creativity in problem-solving.
- Other info: Collaborative environment with opportunities to work across teams.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic DTC brand in the United Kingdom is seeking a Retention Manager to enhance customer retention strategies. The successful candidate will analyze the customer journey, lead email and CRM strategies, and work collaboratively across teams to improve customer engagement.
Ideal candidates will possess strong analytical skills, a customer-centric mindset, and creativity in problem-solving. This full-time role at mid-senior level offers an exciting opportunity to make a significant impact in a growing company within the retail industry.
Data-Driven CRM & Retention Lead in London employer: Growth & Company
Contact Detail:
Growth & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data-Driven CRM & Retention Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your analytical prowess and customer-centric strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies and customer engagement tactics. Bring fresh ideas to the table that could enhance their approach – they’ll love your initiative!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Data-Driven CRM & Retention Lead in London
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your analytical skills in your application. We want to see how you can use data to enhance customer retention strategies, so share examples of how you've done this in the past.
Be Customer-Centric: We’re all about the customer journey here at StudySmarter. In your application, demonstrate your customer-centric mindset by discussing how you've improved customer engagement or retention in previous roles.
Get Creative: Don’t be afraid to show off your creativity! We love innovative problem-solving, so include any unique strategies or ideas you've implemented that have made a difference in customer retention.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Growth & Company
✨Know Your Data
As a Data-Driven CRM & Retention Lead, you’ll need to showcase your analytical skills. Brush up on key metrics related to customer retention and be ready to discuss how you've used data to drive decisions in previous roles.
✨Customer-Centric Mindset
Demonstrate your understanding of the customer journey. Prepare examples of how you've enhanced customer engagement in the past, and think about creative strategies you could implement to improve retention for this dynamic DTC brand.
✨Collaborative Spirit
This role requires working across teams, so be prepared to discuss your experience in collaboration. Think of specific instances where you’ve successfully partnered with other departments to achieve a common goal.
✨Problem-Solving Creativity
Showcase your creativity in problem-solving during the interview. Prepare to share examples of challenges you've faced in retention strategies and how you approached them with innovative solutions.
