Data-Driven CRM & Retention Lead
Data-Driven CRM & Retention Lead

Data-Driven CRM & Retention Lead

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer retention strategies and analyse the customer journey.
  • Company: Dynamic DTC brand in the UK with a focus on growth.
  • Benefits: Full-time role with competitive salary and career advancement opportunities.
  • Why this job: Make a significant impact in a growing retail company while collaborating across teams.
  • Qualifications: Strong analytical skills, customer-centric mindset, and creative problem-solving abilities.
  • Other info: Exciting opportunity at mid-senior level in a vibrant industry.

The predicted salary is between 36000 - 60000 £ per year.

A dynamic DTC brand in the United Kingdom is seeking a Retention Manager to enhance customer retention strategies. The successful candidate will analyze the customer journey, lead email and CRM strategies, and work collaboratively across teams to improve customer engagement.

Ideal candidates will possess strong analytical skills, a customer-centric mindset, and creativity in problem-solving. This full-time role at mid-senior level offers an exciting opportunity to make a significant impact in a growing company within the retail industry.

Data-Driven CRM & Retention Lead employer: Growth & Company

Join a vibrant DTC brand in the UK that prioritises employee growth and innovation. With a strong focus on collaboration and creativity, we offer a supportive work culture where your contributions directly influence customer engagement strategies. Enjoy competitive benefits and the chance to thrive in a dynamic retail environment that values your insights and fosters professional development.
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Contact Detail:

Growth & Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Data-Driven CRM & Retention Lead

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Create a portfolio or case studies that highlight your analytical prowess and customer-centric strategies. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company’s current CRM strategies and customer engagement tactics. Bring fresh ideas to the table that could enhance their approach – they’ll love your initiative!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Data-Driven CRM & Retention Lead

Analytical Skills
Customer-Centric Mindset
Email Marketing Strategies
CRM Strategies
Collaboration Skills
Customer Engagement
Creativity in Problem-Solving
Data Analysis

Some tips for your application 🫡

Show Your Analytical Skills: Make sure to highlight your analytical skills in your application. We want to see how you can use data to drive customer retention strategies, so share examples of how you've done this in the past!

Be Customer-Centric: We’re all about the customer experience here at StudySmarter. In your application, demonstrate your customer-centric mindset by sharing how you've improved customer engagement or retention in previous roles.

Get Creative: Don’t be afraid to show off your creativity! We love innovative problem-solving, so if you have unique ideas for enhancing customer retention, let us know in your application.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply through our website. It’s the best way for us to see your application and get you on board with our amazing team!

How to prepare for a job interview at Growth & Company

✨Know Your Data

Make sure you brush up on your analytical skills before the interview. Be prepared to discuss how you've used data to drive customer retention strategies in the past. Think of specific examples where your insights led to measurable improvements.

✨Customer-Centric Mindset

Showcase your understanding of the customer journey. Prepare to talk about how you’ve put customers at the heart of your strategies. Think about times when you’ve gone above and beyond to enhance customer engagement and retention.

✨Collaborative Spirit

Since this role involves working across teams, be ready to share experiences where collaboration was key to your success. Highlight how you’ve effectively communicated with different departments to achieve common goals.

✨Creative Problem-Solving

Think of innovative solutions you’ve implemented in previous roles. Be prepared to discuss challenges you faced and how your creativity helped overcome them. This will demonstrate your ability to think outside the box in a dynamic retail environment.

Data-Driven CRM & Retention Lead
Growth & Company
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