CRM & Retention Lead (DTC) — Data-Driven Growth

A fast-growing DTC brand in Greater London is seeking a Customer Retention Manager to enhance customer engagement and retention strategies. This mid-senior level role requires strong analytical skills, creativity, and a customer-focused mindset. The ideal candidate will lead email and CRM strategies, fine-tuning customer journeys to maximize lifetime value. You\’ll work closely with a lean team and enjoy a hybrid work environment, with 3 days in a lovely office in Central London. #J-18808-Ljbffr