Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience. Perfect for those who aim to: Manage a portfolio of VIP clients and provide personalized support to each user; Build long-term client relationships through regular communication and proactive follow-ups; Improve client engagement and retention through personalized promotions and campaigns; Monitor client activity and identify opportunities to improve portfolio performance; Coordinate with internal teams to resolve client issues and ensure a high level of service; Welcome new VIP clients, re‑engage inactive users, and maintain accurate client records.
Experience you'll need to bring:
- 1+ year experience in VIP account management
- Strong English communication skills - Upper Intermediate level
- Experience managing client requests independently and handling multiple priorities
- Ability to build client relationships and provide personalized support
- Experience working in the iGaming industry
It's a perfect match if you have those personal features:
- Strong communication skills, empathy, and a client-focused mindset
- Proactive approach, ownership, and ability to work independently
- Strong organizational skills, attention to detail, and reliable follow-through
- Adaptability, willingness to learn, and ability to stay calm in challenging situations
Benefits
- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (compensation for the gym/stomatology/psychological service Performance-Driven Rewards; Dynamic Work Environment.
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