Technical Support Engineer in London

Technical Support Engineer in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan and execute impactful marketing strategies while supporting sales teams and distributors.
  • Company: Join a leading company in the solar industry with a focus on innovation.
  • Benefits: Competitive salary, training opportunities, and a chance to work in a dynamic environment.
  • Other info: Opportunity for career growth and to work with passionate professionals.
  • Why this job: Make a difference in the renewable energy sector and build lasting relationships.
  • Qualifications: Bachelor's degree, strong communication skills, and experience in product marketing.

The predicted salary is between 30000 - 40000 £ per year.

Responsibilities

  • Work with local Regional Sales Leadership to plan, execute and track impactful monthly marketing plans, promote Growatt brand within regional market.
  • Plan, execute and measure impact of 3rd party events and trade show sponsorships as well as Growatt or field distributors’ hosted events and localized client/customer forums.
  • Support sales team and distributors for project technical proposals, workshops, webinars and product demonstrations.
  • Improve the capability of sales team and local distributors through providing continuous training and technical consultancy.
  • Collect field market intelligence and support new product development or upgrade, define and implement the new product go-to-market plan for regions, create local language marketing documents and videos for product/solution promotion.
  • Maintain long term cooperation and good relationships with field distributors and channel customers.

Qualifications

  • English speaking is mandatory.
  • Bachelor's degree or above.
  • Active, conscientious, strong sense of responsibility in work.
  • Good communication ability and teamwork.
  • Well in task planning and target hitting.
  • At least 1 year of experience working in product marketing, service or pre-sales technical role.
  • Familiar with solar industry market, PV inverter, energy storage products and applications, know how to professionally communicate with local distributors or end users.

Technical Support Engineer in London employer: Growatt New Energy

As a Technical Support Engineer at Growatt, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a strong emphasis on teamwork and continuous training, we empower our staff to excel in their roles while fostering long-term relationships with clients and distributors in the solar industry. Located in a vibrant market, our company offers unique opportunities to engage in impactful projects that contribute to sustainable energy solutions.
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Contact Detail:

Growatt New Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer in London

✨Tip Number 1

Network like a pro! Reach out to people in the solar industry, especially those who work with PV inverters and energy storage. Use LinkedIn or local meetups to connect and chat about your experiences and their needs.

✨Tip Number 2

Show off your skills! Prepare for interviews by practising common technical support scenarios. Think about how you’d handle customer queries or technical issues, and be ready to demonstrate your problem-solving abilities.

✨Tip Number 3

Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in product marketing and technical roles.

✨Tip Number 4

Keep learning! Stay updated on the latest trends in the solar market and energy storage solutions. This will not only help you in interviews but also show potential employers that you’re passionate about the industry.

We think you need these skills to ace Technical Support Engineer in London

Project Management
Technical Consultancy
Market Intelligence Collection
Product Marketing
Communication Skills
Teamwork
Task Planning
Target Achievement
Knowledge of Solar Industry
Familiarity with PV Inverters
Understanding of Energy Storage Products
Event Planning and Execution
Training and Development
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight relevant experience in product marketing or technical support, especially in the solar industry. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the solar industry and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality!

Showcase Your Communication Skills: Since good communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Growatt New Energy

✨Know Your Stuff

Make sure you brush up on your knowledge of the solar industry, especially PV inverters and energy storage products. Familiarise yourself with common technical questions that might come up, as well as the latest trends in the market. This will show your potential employer that you're not just a candidate, but someone who genuinely understands the field.

✨Showcase Your Communication Skills

Since good communication is key for this role, practice articulating your thoughts clearly and confidently. You might be asked to explain complex technical concepts, so try to simplify them as if you were talking to a distributor or end user. This will demonstrate your ability to connect with different audiences.

✨Prepare for Scenario Questions

Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of examples from your past experience where you've successfully supported a sales team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Build Rapport with Interviewers

Remember, interviews are a two-way street! Try to build a connection with your interviewers by showing genuine interest in their work and the company culture. Ask insightful questions about their marketing plans or how they support their sales teams. This will not only make you memorable but also show that you're keen on long-term cooperation.

Technical Support Engineer in London
Growatt New Energy
Location: London

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