Technical Support Engineer in Ilford

Technical Support Engineer in Ilford

Ilford Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan and execute impactful marketing strategies while supporting sales teams and distributors.
  • Company: Join a leading company in the solar industry with a focus on innovation.
  • Benefits: Competitive salary, travel opportunities, and continuous training.
  • Other info: Dynamic role with opportunities for growth and collaboration.
  • Why this job: Make a difference in the renewable energy sector while developing your skills.
  • Qualifications: Bachelor's degree, strong communication skills, and experience in product marketing.

The predicted salary is between 30000 - 40000 £ per year.

Job Responsibilities:

  • Work with local Regional Sales Leadership to plan, execute and track impactful monthly marketing plans, promoting the Growatt brand within the regional market.
  • Plan, execute and measure the impact of 3rd party events and trade show sponsorships, as well as Growatt or field distributors’ hosted events and localized client/customer forums.
  • Support the sales team and distributors for project technical proposals, workshops, webinars and product demonstrations.
  • Improve the capability of the sales team and local distributors by providing continuous training and technical consultancy.
  • Collect field market intelligence and support new product development or upgrades, define and implement the new product go-to-market plan for regions, and create local language marketing documents and videos for product/solution promotion.
  • Maintain long-term cooperation and good relationships with field distributors and channel customers.

Requirements:

  • English speaking is mandatory.
  • Bachelor's degree or above.
  • Active, conscientious, with a strong sense of responsibility in work. Good communication ability and teamwork skills. Proficient in task planning and target hitting.
  • Experience working in product marketing, service or pre-sales technical roles. Familiarity with the solar industry market, PV inverters, energy storage products and applications, and the ability to communicate professionally with local distributors or end users.
  • Frequent business travel.

Technical Support Engineer in Ilford employer: Growatt New Energy

Growatt is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for Technical Support Engineers looking to make a significant impact in the solar industry. With a strong emphasis on employee growth through continuous training and development opportunities, you will be empowered to enhance your skills while contributing to innovative marketing strategies and building lasting relationships with clients. Located in a vibrant region, our team enjoys a supportive environment that values responsibility, communication, and teamwork, making it a rewarding place to advance your career.
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Contact Detail:

Growatt New Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer in Ilford

✨Tip Number 1

Network like a pro! Reach out to folks in the solar industry, especially those who work with PV inverters and energy storage. Use LinkedIn or local meetups to connect and chat about opportunities – you never know who might have a lead!

✨Tip Number 2

Show off your skills! Prepare for interviews by practising common technical support scenarios. Think about how you’d handle customer queries or technical issues, and be ready to demonstrate your problem-solving prowess.

✨Tip Number 3

Don’t just apply – engage! When you find a role that excites you, reach out to the hiring manager or team members via email or LinkedIn. A friendly message expressing your enthusiasm can set you apart from the crowd.

✨Tip Number 4

Keep learning! Stay updated on the latest trends in the solar market and technical support. Consider taking online courses or attending webinars to boost your knowledge and show potential employers you’re committed to growth.

We think you need these skills to ace Technical Support Engineer in Ilford

Marketing Planning
Event Management
Technical Proposal Support
Training and Consultancy
Market Intelligence Collection
Product Development Support
Go-to-Market Strategy
Communication Skills
Team Collaboration
Task Planning
Target Achievement
Knowledge of Solar Industry
Familiarity with PV Inverters
Understanding of Energy Storage Products
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight relevant experience in product marketing and technical support, especially in the solar industry. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the solar industry and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality!

Showcase Your Communication Skills: Since good communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Growatt New Energy

✨Know Your Stuff

Make sure you brush up on your knowledge of the solar industry, especially PV inverters and energy storage products. Familiarise yourself with Growatt's offerings and be ready to discuss how they fit into the market. This will show that you're not just interested in the role but also passionate about the industry.

✨Showcase Your Communication Skills

Since good communication is key for this role, prepare examples of how you've effectively communicated with teams or clients in the past. Think about times when you’ve had to explain technical concepts to non-technical people – this will demonstrate your ability to bridge gaps and work collaboratively.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like supporting a sales team during a product launch or dealing with a challenging distributor. Prepare by thinking through potential scenarios and how you would approach them, highlighting your problem-solving skills and proactive attitude.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Technical Support Engineer in Ilford
Growatt New Energy
Location: Ilford

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