Technical Support Engineer in Ilford, Somerset

Technical Support Engineer in Ilford, Somerset

Ilford +1 Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan and execute impactful marketing strategies while supporting sales teams and distributors.
  • Company: Join a leading company in the solar industry with a focus on innovation.
  • Benefits: Competitive salary, travel opportunities, and continuous training.
  • Other info: Dynamic role with opportunities for growth and collaboration.
  • Why this job: Make a difference in the renewable energy sector while developing your skills.
  • Qualifications: Bachelor's degree, strong communication skills, and experience in product marketing.

The predicted salary is between 30000 - 40000 £ per year.

Job Responsibilities:

  • Work with local Regional Sales Leadership to plan, execute and track impactful monthly marketing plans, promoting the Growatt brand within the regional market.
  • Plan, execute and measure the impact of 3rd party events and trade show sponsorships, as well as Growatt or field distributors’ hosted events and localized client/customer forums.
  • Support the sales team and distributors for project technical proposals, workshops, webinars, and product demonstrations.
  • Improve the capability of the sales team and local distributors by providing continuous training and technical consultancy.
  • Collect field market intelligence and support new product development or upgrades, define and implement the new product go-to-market plan for regions, and create local language marketing documents and videos for product/solution promotion.
  • Maintain long-term cooperation and good relationships with field distributors and channel customers.

Requirements:

  • English speaking is mandatory.
  • Bachelor's degree or above.
  • Active, conscientious, and strong sense of responsibility in work. Good communication ability and teamwork skills. Proficient in task planning and target hitting.
  • Experience working in product marketing, service, or pre-sales technical roles. Familiarity with the solar industry market, PV inverters, energy storage products, and applications, with the ability to communicate professionally with local distributors or end users.
  • Frequent business travel required.

Locations

Ilford Somerset

Technical Support Engineer in Ilford, Somerset employer: Growatt New Energy

Growatt is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for Technical Support Engineers looking to make a significant impact in the solar industry. With a strong emphasis on employee growth through continuous training and development opportunities, we empower our team members to excel in their roles while promoting the Growatt brand across regional markets. Our commitment to maintaining long-term relationships with distributors and customers ensures a rewarding and meaningful work experience in a rapidly evolving sector.
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Contact Detail:

Growatt New Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer in Ilford, Somerset

✨Tip Number 1

Network like a pro! Reach out to folks in the solar industry, especially those who work with PV inverters and energy storage. Use LinkedIn or local meetups to connect and chat about opportunities – you never know who might have a lead!

✨Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your experience in product marketing and technical support. When you get the chance to meet potential employers, use this to demonstrate how you can add value to their team.

✨Tip Number 3

Practice makes perfect! Get ready for interviews by rehearsing common questions related to technical support and sales. Think about how you can showcase your communication skills and teamwork abilities – these are key for the role!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and working in the solar market.

We think you need these skills to ace Technical Support Engineer in Ilford, Somerset

Marketing Planning
Event Management
Technical Proposal Support
Training and Consultancy
Market Intelligence Collection
Product Development Support
Go-to-Market Strategy Implementation
Communication Skills
Team Collaboration
Task Planning
Target Achievement
Product Marketing Experience
Knowledge of Solar Industry
Familiarity with PV Inverters
Energy Storage Products Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience in product marketing and any relevant technical skills that align with the solar industry. We want to see how you can contribute to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the solar industry and how your background makes you a perfect fit for the role. We love seeing enthusiasm and a personal touch!

Showcase Your Communication Skills: Since good communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through clear language or structured formatting, we want to see how you can connect with others.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Growatt New Energy

✨Know Your Stuff

Make sure you brush up on your knowledge of the solar industry, especially PV inverters and energy storage products. Familiarise yourself with Growatt's offerings and be ready to discuss how they fit into the market. This will show that you're not just interested in the role but also passionate about the industry.

✨Showcase Your Communication Skills

Since good communication is key for this role, prepare examples of how you've effectively communicated with teams or clients in the past. Think about times when you’ve had to explain technical concepts to non-technical audiences or collaborated with distributors. This will highlight your ability to connect with various stakeholders.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like planning a marketing event or supporting a sales team with a technical proposal. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach challenges and deliver results.

✨Demonstrate Your Team Spirit

This role requires strong teamwork, so be ready to discuss how you’ve contributed to team success in previous positions. Share stories that illustrate your collaborative spirit and how you’ve helped improve team performance, whether through training or sharing market insights.

Technical Support Engineer in Ilford, Somerset
Growatt New Energy
Location: Ilford

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