Principal Product Designer

Epicor serves industries where the software is the operation: manufacturing execution, warehouse fulfillment, supply chain orchestration, retail management. The design problems at this level aren’t about individual screens. They’re about systems of workflows, cross‑product consistency, and making complex operational software feel intelligent and inevitable.

As a Principal Product Designer, you will operate semi‑autonomously across cross‑functional efforts. You will shape product strategy through design, set interaction patterns and quality standards, influence organizational decisions, and raise the ceiling for what the design team can do.

What You'll Do

• Own the design vision and interaction architecture for a product area—setting direction, defining patterns, ensuring coherence across features, releases, and teams.
• Lead end‑to‑end design from ambiguous problem spaces through shipped outcomes. Frame the problem, align stakeholders, design the solution, measure impact.
• Solve complex, cross‑functional product challenges with strategic foresight and plan for second‑order effects.
• Partner with Product and Engineering leadership as a strategic equal, influencing roadmap direction, investment priorities, and architectural trade‑offs.
• Drive design quality and consistency across your product area through critique, reviews, and direct contribution.
• Lead design collaboration across teams, connecting your product area's patterns to the global design system and adjacent product surfaces.
• Mentor senior and mid‑level designers, shaping their problem thinking.
• Bridge product strategy and design investment, translating business goals into design direction and advocating for design‑informed decisions.

What You'll Bring

• 8+ years of product design experience with a portfolio that demonstrates strategic thinking, systems‑level craft, and shipped impact in enterprise or B2B SaaS.
• Proven ability to own design direction for a product area—setting vision, making trade‑offs, aligning cross‑functional stakeholders.
• Mastery of complex enterprise interaction design: systems of workflows, data‑dense operational interfaces, role‑based experiences, cross‑product patterns.
• Strong Figma proficiency and deep fluency with design systems—understanding token architecture, governance, and scaling across frameworks.
• AI fluency beyond tools; shape how the team uses AI, understand architecture layers, agents, protocols, context‑aware systems, and design for AI‑native products.
• Strategic communication skills, influencing cross‑functional direction, presenting to senior leadership.
• A track record of elevating teams through mentorship, quality standards, and leading by example.

What Could Set You Apart

• Hands‑on practice with vibe coding or agent‑assisted development, building functional prototypes and validating concepts in code.
• Deep understanding of AI infrastructure related to product design—protocols like MCP, agent orchestration, tool‑use patterns.
• Philosophical perspective on how AI changes the design discipline and a clear view of where human judgment remains irreplaceable.
• Pragmatic, experimental disposition—ship to learn, fail fast, and create conditions for the team to experiment.
• Experience designing for manufacturing, distribution, supply chain, retail operations, or similarly complex domains.

Competitive Pay

• 25% of positions filled internally.

Career Development: Free LinkedIn Learning licenses and a Mentoring Program.

Education Support: Geographically specific programs to balance cost with continued learning.

Inclusive Workplace: Diverse global team fostering innovation and partnership.

Work‑Life Balance: Policies encouraging time off to rest, recharge, and reconnect.

Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunity and Accommodations Statement

We are an equal‑opportunity employer. Epicor is committed to creating a workplace and global community where inclusion is valued. If you have an interest in this role but your experience doesn’t match every qualification, please consider applying regardless.