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- Tasks: Lead a dynamic dental team, ensuring top-notch patient care and efficient practice management.
- Company: Join Grove Mount Dental, a modern practice in Ramsey, known for its friendly atmosphere and excellent amenities.
- Benefits: Enjoy perks like GDC fees covered, birthday leave, and opportunities for professional development.
- Why this job: Be part of a caring team that values collaboration and empowers you to grow in your career.
- Qualifications: Dental Nurse qualification preferred; 5 years of dental experience and strong leadership skills required.
- Other info: Full-time role with occasional Saturdays; competitive salary based on experience.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Dental Practice Manager to join and lead our friendly, fantastic team in Grove Mount Dental Practice, Ramsey, Isle of Man. Our modern well-established practice is situated in the heart of Ramsey with excellent access to all local amenities, amazing beaches and is a great place to work and visit. We are a private practice with a small NHS contract using a fully computerised dental system with SOE software and digital x-rays.
Here at Grove Mount, our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.
Job Description
- Ensuring the highest levels of care and patient experience
- Maintaining the practice's reputation
- Identifying opportunities to grow the practice
- Recruitment and staff inductions
- Deliver financial KPIs
- Efficient day-to-day running of the practice
- Manage practice controllable costs in line with budgets
- Activity management to meet private targets
- Hold regular practice and clinician meetings
- Gather and analyse relevant activity data
- Grow private patient numbers
- Supporting the Clinical Team by Nursing
- Supporting the reception Team by working on reception
Academic or Trade Qualifications
- Dental Nurse Qualification and GDC registration (preferred)
Experience
- At least 5 years dental experience preferred
- The successful applicant will either have a solid background in clinical dentistry and some experience of administration of dental practices or impressive management experience
- Excellent leadership skills with extremely high standards
- An excellent communicator with a passion for helping people and growing teams
- CQC knowledge advantageous
- Computer literate essential and SOE experience advantageous but not essential
Working Hours: Full Time Monday - Friday and occasional Saturday working
Salary: Dependant on experience
Key responsibilities & duties:
- Greet and care for all patients within your care in a polite and courteous manner at all times
- Provide a comfortable, clean and uncluttered environment for patients
- Always be aware of patient confidentiality and data protection
- Inform reception of any reason for delays
- Ensure patients receive all necessary paperwork and that all forms are signed and dated correctly
- Be fully familiar with all emergency & evacuation procedures
- Promote a professional image of the company at all times
- The dental nurse must remain in surgery, ensuring that dentists are chaperoned at all times when treating a patient unless a clinical duty such as taking radiographs dictates
- Wear the correct clean uniform and maintain a professional appearance at all times while working with patients
- Maintain awareness of new developments and dental techniques
People
- To work closely with the Team
- Provide support to dentists and other team members
- Encourage effective teamwork
- Liaise closely with reception to ensure maximum efficiency within their surgery
- Work closely with the dentist in a professional and appropriate manner
- Carry out reception and administrative tasks where required
- Assisting the dentists and hygienists at the practice
- Mentor and supervise all trainee dental nurses at the practice
- Conduct nurses meetings (monthly)
- Conduct Practice Meetings (monthly)
- Prepare the practice rota
Clinical
- Assist the patient into surgery, settle them in the chair and prepare them for treatment
- Weekly spot checks to make sure surgeries are clean and stocked
- Perform the duties of infection control lead and ensure all staff are aware of and adhere to infection control procedures
- Clinically induct and supervise all new nurses in the practice
- Control clinical inventory and ordering of stock
- Ensure that all equipment faults are reported and actioned
- Immediately action any breach of cross infection controls or bad practice
Environment
- Ensure waiting areas, corridors, stairs and immediate external areas are kept tidy and free of hazards in line with Health & Safety requirements
- Be vigilant and always action any problem or concerns
Work experience and skills:
- Ideal role for someone wanting career progression
- A friendly, courteous and welcoming disposition
- Good verbal and written communication skills
- Excellent telephone manner
- Experience of working within a surgery environment
- Undertakes CPD in line with GDC guidelines
What can we offer you?
- Annual cost of living wages uplift
- GDC and professional indemnity paid for
- Extra day off for your Birthday
- Support from an experienced area manager and operations team
- Bi-annual manager meetings in London with the whole management team
- Monthly managers meetings with the area team
- Courses and development are actively encouraged
- A modern and pleasant working environment
Benefits:
- Company events
- Free parking available local to the practice
Job Types: Full-time, Permanent
Schedule: Monday to Friday
Experience: Dental Management: 1 year (required)
Work Location: In person
Contact Detail:
Grove Mount Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Familiarise yourself with the specific software used at Grove Mount Dental Practice, particularly SOE software. If you have experience with similar systems, be ready to discuss how your skills can transfer and improve efficiency in their practice.
✨Tip Number 2
Highlight your leadership experience during any discussions or interviews. Prepare examples of how you've successfully managed teams in the past, focusing on how you foster collaboration and support staff development.
✨Tip Number 3
Research the local community in Ramsey and understand the demographics of potential patients. Be prepared to discuss strategies for growing private patient numbers and enhancing the overall patient experience.
✨Tip Number 4
Showcase your knowledge of CQC standards and how they apply to dental practices. Being able to articulate your understanding of compliance and quality care will demonstrate your commitment to maintaining high standards in the practice.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental practice management. Emphasise your leadership skills, patient care experience, and any specific software knowledge, such as SOE.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dental care and your ability to lead a team. Mention specific achievements in previous roles that demonstrate your capability to grow a practice and maintain high standards.
Highlight Relevant Qualifications: If you have a Dental Nurse Qualification and GDC registration, make sure to mention these prominently. Also, include any additional training or certifications that relate to dental management or leadership.
Showcase Your Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with teams and patients. This is crucial for a role that involves managing staff and ensuring excellent patient experiences.
How to prepare for a job interview at Grove Mount Dental Care
✨Showcase Your Leadership Skills
As a Practice Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your communication style and how you empower others.
✨Understand the Practice's Values
Familiarise yourself with Grove Mount Dental Practice's mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining their reputation for high-quality patient care.
✨Prepare for Financial Discussions
Since managing financial KPIs is a key responsibility, brush up on your financial management skills. Be prepared to discuss how you've previously managed budgets and driven growth in a dental or healthcare setting.
✨Demonstrate Your Commitment to Patient Care
Patient experience is at the heart of this role. Think of specific instances where you've improved patient care or resolved issues effectively, and be ready to share these during your interview.
