Veterinary Care Assistant

Veterinary Care Assistant

Sevenoaks Full-Time 20000 - 30000 £ / year (est.) No home office possible
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Grove Lodge Veterinary Group

At a Glance

  • Tasks: Assist veterinary professionals in providing top-notch care to pets and clients.
  • Company: Join Medivet, a leading veterinary care provider with practices across the UK and beyond.
  • Benefits: Enjoy health cash plans, life assurance, generous leave, and discounts on services.
  • Other info: Weekend availability is essential; be part of a caring community dedicated to exceptional service.
  • Why this job: Make a real difference in animal care while working in a supportive, friendly environment.
  • Qualifications: Team player with great customer skills and a love for animals; no prior experience required.

The predicted salary is between 20000 - 30000 £ per year.

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our clients and pets!

  • Provide an excellent standard of service to our patients and clients
  • Assist on reception with appointments, enquiries and payments
  • Following cleaning protocols to maintain cleanliness of the clinical environment
  • Preparing and maintaining medical equipment

You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals.

If this sounds like you, click Apply – our friendly team is looking forward to meeting you!

This role requires rotated weekend availability.

  • Practice Location: West Kingsdown, Sevenoaks / Kent
  • Weekend availability required at Dartford Medivet (1 in 4 ratio)

Key Benefits:

  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.

Role Accountabilities:

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:

  • Consistently deliver exceptional care to clients.
  • Support with operations and procedures.
  • Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
  • Ensure the completion of all pre and post operation activity.
  • Complete patient transfers to out of hours or enhanced care.
  • Dispense any medication required under the guidance of the Veterinary team.
  • Ensure compliance with all regulatory, practice and operational standards.

Your Skills and Experience:

  • Experience of working as part of a team and building positive working relationships with colleagues.
  • Able to provide exceptional care to clients and patients.
  • Client care skills, with the ability to remain calm under pressure.
  • Able to prioritise a range of tasks and own workload.
  • Flexible and willing to learn.
  • An understanding of the purpose and importance of regulation and compliance.

About Us:

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future. #J-18808-Ljbffr

Veterinary Care Assistant employer: Grove Lodge Veterinary Group

Medivet is an exceptional employer that prioritises the well-being of both its employees and the animals in their care. With a supportive work culture, comprehensive health benefits from day one, and opportunities for personal growth, you will thrive in a team that values compassion and excellence. Located in West Kingsdown, Kent, our practice offers a friendly environment where your passion for animal care can truly shine, alongside a commitment to making a positive difference in the community.
Grove Lodge Veterinary Group

Contact Detail:

Grove Lodge Veterinary Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Veterinary Care Assistant

✨Tip Number 1

Familiarise yourself with the specific duties of a Veterinary Care Assistant. Understanding the day-to-day responsibilities, such as patient monitoring and client interaction, will help you demonstrate your knowledge during any informal discussions or interviews.

✨Tip Number 2

Showcase your passion for animal care by volunteering at local shelters or veterinary clinics. This hands-on experience not only enhances your skills but also provides you with real-life examples to discuss when you meet our team.

✨Tip Number 3

Network with professionals in the veterinary field. Attend local veterinary events or join online forums to connect with current employees at Medivet. This can give you insights into the company culture and potentially lead to referrals.

✨Tip Number 4

Prepare to discuss how you handle stressful situations. Given the nature of the role, being calm under pressure is crucial. Think of specific examples from your past experiences that highlight your ability to remain composed and effective in challenging scenarios.

We think you need these skills to ace Veterinary Care Assistant

Animal Care Knowledge
Client Care Skills
Teamwork
Communication Skills
Organisational Skills
Calmness Under Pressure
Attention to Detail
Time Management
Flexibility
Understanding of Regulatory Compliance
Basic Medical Knowledge
Customer Service Skills
Ability to Follow Protocols
Empathy and Compassion for Animals

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in veterinary care or customer service. Emphasise any roles where you worked as part of a team, showcasing your ability to build positive relationships with colleagues and clients.

Craft a Compelling Cover Letter: Write a cover letter that reflects your genuine love for animals and your commitment to providing exceptional care. Mention specific skills that align with the job description, such as your ability to remain calm under pressure and your organisational skills.

Showcase Relevant Experience: If you have previous experience in a veterinary setting or similar roles, be sure to detail this in your application. Include examples of how you’ve contributed to patient care or supported operations in past positions.

Highlight Your Availability: Since the role requires weekend availability, clearly state your availability in your application. This shows your willingness to meet the job requirements and helps the employer see you as a suitable candidate.

How to prepare for a job interview at Grove Lodge Veterinary Group

✨Show Your Passion for Animals

Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your commitment to providing exceptional care.

✨Highlight Teamwork Skills

Since the role involves working closely with Veterinary Surgeons and Nurses, emphasise your ability to work as part of a team. Provide examples of how you've successfully collaborated with others in previous roles to achieve common goals.

✨Demonstrate Calmness Under Pressure

The job requires remaining calm in emergencies, so be prepared to discuss situations where you've had to handle stressful scenarios. Highlight your problem-solving skills and how you maintained composure while ensuring the best outcomes.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the role and the company. Inquire about their approach to patient care or how they support their staff's professional development, which will reflect your enthusiasm for joining their team.

Veterinary Care Assistant
Grove Lodge Veterinary Group
Location: Sevenoaks
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