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- Tasks: Assist in veterinary care, manage stock, and support operations while caring for pets.
- Company: Join a leading veterinary practice in Leeds with state-of-the-art facilities and a friendly team.
- Benefits: Enjoy a 20% discount at partner stores, career development, pension, and holiday allowance.
- Why this job: Be part of a passionate team delivering exceptional pet healthcare and customer service.
- Qualifications: Good communication skills and basic computer literacy are essential; no prior experience required.
- Other info: Full-time role with 40 hours per week, including some Saturday shifts.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Leeds practice. This role would be perfect for someone looking to progress into a student veterinary nurse position in the next few years; however, this is not essential. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.
You will be working alongside vets, vet nurses, other VCAs, and our reception team, carrying out a wide range of tasks. We are looking for a team player who is willing to get stuck in, work hard, and is keen to learn. We will provide training and support to get you going, and you will quickly become an integral member of the team.
Your tasks will include:
- Keeping the clinic clean, tidy, and organised
- Feeding and monitoring in-patients
- Running clinical tests
- Managing stock
- Handling a variety of small animals
- Helping set up for operations
- Deep cleaning all areas
- Speaking to clients on the phone and in person
Good verbal communication skills and basic computer literacy are essential. This is a full-time role working 40 hours per week and will include some Saturday shifts.
If you share our passion for delivering outstanding pet healthcare and exceptional customer service, we would love to hear from you.
The attributes required:
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive and always focus on the clients’ needs.
- You will bring enthusiasm and drive to your role.
- Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
- In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits:
- 20% discount at the Vet Group, Pets at Home and the Groom Room
- Access to discounts and cashbacks
- In-house career development opportunities
- Pension and holiday allowance
The starting salary for this role is £12.21.
Application Closing Date: 27th of June
Location: LS8 3AD
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Veterinary Care Assistant employer: Grove Lodge Veterinary Group
Contact Detail:
Grove Lodge Veterinary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant
✨Tip Number 1
Familiarise yourself with the specific services and equipment used at our Leeds practice. Knowing about our state-of-the-art facilities, like digital X-ray and in-house laboratory, will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your passion for animal care by volunteering or gaining experience in a veterinary setting. This hands-on experience will not only enhance your skills but also demonstrate your commitment to the role when you meet us.
✨Tip Number 3
Prepare to discuss scenarios where you've provided excellent customer service or handled difficult situations. We value good communication skills, so sharing your experiences will highlight your suitability for the role.
✨Tip Number 4
Emphasise your ability to work as part of a team. We’re looking for someone who can collaborate effectively with vets, nurses, and reception staff, so be ready to share examples of teamwork from your past experiences.
We think you need these skills to ace Veterinary Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Veterinary Care Assistant role. Emphasise any previous work with animals, customer service experience, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and customer service. Mention specific reasons why you want to work at this practice and how you can contribute to their team.
Highlight Communication Skills: Since good verbal communication skills are essential for this role, provide examples in your application of how you've effectively communicated with clients or colleagues in past experiences.
Show Enthusiasm: Convey your enthusiasm for the role and the veterinary field in your application. Use positive language and express your eagerness to learn and grow within the practice.
How to prepare for a job interview at Grove Lodge Veterinary Group
✨Show Your Passion for Animal Care
Make sure to express your enthusiasm for working with animals during the interview. Share any relevant experiences you have had, whether it's volunteering at an animal shelter or caring for pets at home. This will demonstrate your genuine interest in the role.
✨Highlight Your Teamwork Skills
Since this role requires collaboration with vets, nurses, and other staff, be prepared to discuss examples of how you've successfully worked in a team before. Emphasise your ability to communicate effectively and support your colleagues.
✨Prepare for Client Interaction Scenarios
Given the importance of client communication in this role, think about how you would handle various situations, such as comforting a worried pet owner or explaining services. Practising these scenarios can help you feel more confident during the interview.
✨Demonstrate Your Willingness to Learn
The practice values individuals who are eager to learn and grow. Be ready to discuss your career aspirations, especially if you're interested in progressing to a student veterinary nurse position. Show that you're open to training and development opportunities.