At a Glance
- Tasks: Join the Patient Services Team and learn essential admin skills in a healthcare setting.
- Company: Grove House Surgery, a friendly General Practice in Shepton Mallet.
- Benefits: Gain valuable experience, potential for permanent role, and support for personal development.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Kickstart your career in administration while making a difference in patient care.
- Qualifications: GCSEs in English and Maths (Grade A-C/9-4) preferred.
The predicted salary is between 19350 - 23650 £ per year.
This is a new vacancy for an apprentice to join the Patient Services Team at Grove House Surgery. We are looking for an outgoing and enthusiastic individual. This is an excellent opportunity to start a career in administration within the health care setting. You will learn a wide range of skills and play an integral role in the surgery.
Grove House Surgery is a General Practice based in Shepton Mallet.
What You'll Do
- Working with the Patient Services Team answering the telephone, liaising with staff and patients and accessing patient medical records.
- Using our clinical IT software for patient management.
- General admin tasks such as photocopying, emails, post, filing, writing correspondence to support doctors and other medical staff.
- General administrative support throughout the practice.
- Operating office equipment.
- Making and receiving telephone calls - both external and internal.
- Working effectively with others.
- Producing a variety of documents.
- Working within a strict code of confidentiality.
- Having a thorough knowledge of practice policies and procedures and work within them.
- Participating in an annual individual performance review.
- Undertaking training as required for the better performance of the job and maintaining a record of personal and professional development.
- Working well within a team, communicating and sharing.
- Able to be flexible to meet the needs of the surgery.
Training Outcome
For the right candidate there is a potential for the role to become permanent.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
- Flexible
- Reliable
Qualifications
- Desired - GCSE - English - (Grade A-C/9-4)
- Desired - GCSE - Maths - (Grade A-C/9-4)
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Working hours will be 4 x 6hr days between the hours of 8am and 6pm. 9hrs per week will be allocated to the online tutorial/study day.
- Expected Duration: 1 Year 6 Months
- Training Provider: SOMERSET SKILLS & LEARNING CIC
Business Administrator Apprenticeship – Patient Services Team in Shepton Mallet employer: Grove House Surgery
Grove House Surgery is an exceptional employer located in Shepton Mallet, offering a supportive and dynamic work environment for aspiring professionals in the healthcare sector. As a member of the Patient Services Team, you will benefit from comprehensive training, opportunities for personal growth, and the chance to make a meaningful impact on patient care. With a focus on teamwork and development, this apprenticeship provides a solid foundation for a rewarding career in administration.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator Apprenticeship – Patient Services Team in Shepton Mallet
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like Grove House Surgery.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of Grove House Surgery. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace Business Administrator Apprenticeship – Patient Services Team in Shepton Mallet
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at Grove House Surgery. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at Grove House Surgery
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at Grove House Surgery. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at Grove House Surgery.
