At a Glance
- Tasks: Join the Patient Services Team and gain hands-on experience in healthcare administration.
- Company: Grove House Surgery, a friendly General Practice in Shepton Mallet.
- Benefits: Gain valuable skills, potential for permanent role, and supportive training environment.
- Other info: Flexible working hours with a mix of practical and online learning.
- Why this job: Kickstart your career in a rewarding field while making a difference in patient care.
- Qualifications: GCSEs in English and Maths (Grade A-C/9-4) preferred.
The predicted salary is between 15750 - 19250 £ per year.
This is a new vacancy for an apprentice to join the Patient Services Team at Grove House Surgery. We are looking for an outgoing and enthusiastic individual. This is an excellent opportunity to start a career in administration within the health care setting. You will learn a wide range of skills and play an integral role in the surgery.
About the Employer
Grove House Surgery is a General Practice based in Shepton Mallet.
What You'll Do
- Working with the Patient Services Team answering the telephone, liaising with staff and patients and accessing patient medical records.
- Using our clinical IT software for patient management.
- General admin tasks such as photocopying, emails, post, filing, writing correspondence to support doctors and other medical staff.
- General administrative support throughout the practice.
- Operating office equipment.
- Making and receiving telephone calls - both external and internal.
- Working effectively with others.
- Producing a variety of documents.
- Working within a strict code of confidentiality.
- Having a thorough knowledge of practice policies and procedures and work within them.
- Participating in an annual individual performance review.
- Undertaking training as required for the better performance of the job and maintaining a record of personal and professional development.
- Working well within a team, communicating and sharing.
- Able to be flexible to meet the needs of the surgery.
Training Outcome
For the right candidate there is a potential for the role to become permanent.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
- Flexible
- Reliable
Qualifications
- Desired - GCSE - English - (Grade A-C/9-4)
- Desired - GCSE - Maths - (Grade A-C/9-4)
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Working hours will be 4 x 6hr days between the hours of 8am and 6pm. 9hrs per week will be allocated to the online tutorial/study day.
- Expected Duration: 1 Year 6 Months
- Training Provider: SOMERSET SKILLS & LEARNING CIC
Business Administrator Apprenticeship – Patient Services Team employer: Grove House Surgery
Grove House Surgery in Shepton Mallet is an excellent employer for those looking to kickstart their career in healthcare administration. With a strong focus on employee development, you will receive hands-on training and support within a collaborative team environment, ensuring you gain valuable skills and experience that can lead to permanent employment. The practice fosters a culture of growth and teamwork, making it a rewarding place to work for aspiring professionals.
