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- Tasks: Lead a dynamic team and manage daily operations at our Bristol branch.
- Company: Join Grove Group, a leader in the automotive trade with a hands-on culture.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Why this job: Make a real impact by driving performance and building high-performing teams.
- Qualifications: Experience in management and a passion for customer service are essential.
- Other info: Fast-paced environment with a focus on teamwork and operational excellence.
The predicted salary is between 35000 - 45000 £ per year.
Grove Group are looking for a hands-on Business Manager to take ownership of our Bristol site and drive performance across a fast-paced trade counter and warehouse operation. This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations.
You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships.
- Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required.
- Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers.
- Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers.
- Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation.
- Ensure compliance with company policies, including health & safety, security and operational procedures.
- Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities.
- Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly.
Other suitable skills and experience include Business Manager, Branch Manager, Automotive, Service Manager, Administrator, Operations, Team Leader.
Branch Manager/senior Manager in Newport employer: Grove Group
Contact Detail:
Grove Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager/senior Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive and trade sectors. Let them know you're on the lookout for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples where you’ve driven performance or improved team dynamics. This will resonate well with employers looking for someone to take ownership of their branch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Branch Manager/senior Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on management experience and any relevant achievements that show you can drive performance in a fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Branch Manager role. Share specific examples of how you've built high-performing teams and managed operations effectively in the past.
Showcase Your Customer Service Skills: Since customer relationships are key, mention any experiences where you've gone above and beyond to deliver excellent service. We want to see how you resolve issues and build strong connections with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Grove Group
✨Know the Business Inside Out
Before your interview, make sure you research Grove Group thoroughly. Understand their operations, especially in the automotive sector, and be ready to discuss how you can enhance performance at the Bristol site.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in setting clear expectations, providing training, and addressing performance issues, as these are key aspects of the role.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you've resolved issues or built strong relationships with clients, as this will demonstrate your ability to maintain excellent customer relations.
✨Understand Compliance and Administration
Brush up on your knowledge of health & safety, security, and operational procedures. Be prepared to discuss how you would ensure compliance and maintain financial controls within the branch.