Branch Manager in Newport

Branch Manager in Newport

Newport Full-Time 28000 - 42000 £ / year (est.) No home office possible
Grove Group

At a Glance

  • Tasks: Lead a dynamic team, manage daily operations, and ensure excellent customer service.
  • Company: Join Grove Group, a respected leader in the vehicle repair industry with over 100 years of experience.
  • Benefits: Competitive salary up to £35,000, permanent role, and opportunities for professional growth.
  • Why this job: Make a real impact by driving performance and building high-performing teams in a fast-paced environment.
  • Qualifications: Strong people management skills and experience in a practical, operational setting.
  • Other info: Exciting opportunity for career advancement in a supportive and energetic workplace.

The predicted salary is between 28000 - 42000 £ per year.

If you're a strong leader who knows how to set standards and get the best from a team, this could be the role for you. Grove Group are looking for a hands-on Business Manager to take ownership of our Bristol site and drive performance across a fast-paced trade counter and warehouse operation.

Grove Group is one of the UK's most respected suppliers to the vehicle repair and refinish industry, with over 100 years of experience supporting body shops and distribution partners nationwide. We're now looking for an experienced, hands-on Manager to lead our Bristol branch. This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations.

If you're a skilled people manager who can bring energy, structure and accountability to a team, we want to hear from you.

About the Role

Our branches operate like busy trade counters with a warehouse behind them. On any given day the team could be:

  • Serving customers at the trade counter
  • Mixing automotive paints
  • Preparing and dispatching deliveries
  • Managing stock and supplier orders

You’ll lead a small team of four, ensuring the branch runs smoothly, efficiently and professionally. The current staff boast over 60 years' combined industry expertise, meaning you can focus on what matters most: leading the team and driving standards.

Key Responsibilities:

  • You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships.
  • Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required.
  • Oversee daily branch operations, ensuring the trade counter, warehouse activities and paint mixing services run smoothly and efficiently.
  • Manage stock control, maintaining accurate stock levels, investigating discrepancies and ensuring products are available to meet customer demand.
  • Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers.
  • Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers.
  • Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation.
  • Ensure compliance with company policies, including health & safety, security and operational procedures.
  • Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities.
  • Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly.
  • Maintain a professional, organised branch environment, ensuring high standards of housekeeping and presentation at all times.

Who we are looking for:

First and foremost you will be a strong people manager. You might come from a background such as:

  • Branch Manager
  • Trade Counter Manager
  • Operations Manager
  • Automotive / motor trade management
  • Warehouse or distribution leadership

Most importantly, you will:

  • Be confident managing teams and addressing performance issues.
  • Have experience improving standards and driving cultural change.
  • Be organised, practical and hands-on.
  • Be comfortable working in a fast-paced operational environment.
  • Have excellent communication and leadership skills.

If you are someone who leads from the front, sets clear expectations and can drive positive culture change, apply today!

How to apply for the Business Manager role:

If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please.

Branch Manager in Newport employer: Grove Group

Grove Group is an exceptional employer, offering a dynamic work environment in Bristol where you can lead a dedicated team and make a tangible impact in the vehicle repair and refinish industry. With over 100 years of experience, we provide our employees with opportunities for professional growth, a supportive culture that values teamwork and accountability, and competitive remuneration, making it a rewarding place to develop your career.
Grove Group

Contact Detail:

Grove Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Manager in Newport

✨Tip Number 1

Get to know the company inside out! Research Grove Group, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. Plus, it shows you're proactive and really interested in the role.

✨Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle team performance issues or improve standards. Use real-life examples from your past experience to demonstrate your leadership skills and hands-on approach.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Branch Manager in Newport

Leadership Skills
Team Management
Customer Service
Stock Control
Operational Management
Performance Management
Communication Skills
Training and Development
Problem-Solving Skills
Organisational Skills
Financial Controls
Health and Safety Compliance
Relationship Building
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Branch Manager role. Highlight your leadership experience and how you've driven performance in previous roles. We want to see how you can bring that energy to our Bristol branch!

Showcase Your People Skills: As a strong people manager, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples of how you've set standards and improved team performance in your application. We love seeing real-life success stories!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experience and skills. We appreciate a well-structured application that makes it easy for us to see why you're the right fit!

Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the necessary information about tailoring your submission. We can't wait to hear from you!

How to prepare for a job interview at Grove Group

✨Know Your Stuff

Before the interview, make sure you understand Grove Group's operations and values. Familiarise yourself with their products and services, especially in the automotive sector. This will show that you're genuinely interested and ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you set clear expectations, improved performance, or resolved conflicts. This will help demonstrate your strong people management skills, which are crucial for the Branch Manager role.

✨Be Ready for Practical Scenarios

Since this role involves hands-on management, be prepared for practical questions or scenarios during the interview. You might be asked how you would handle a busy day at the trade counter or manage stock discrepancies. Think through these situations beforehand so you can respond confidently.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, current challenges the branch faces, or how success is measured. This shows your interest in the role and helps you gauge if it's the right fit for you.

Branch Manager in Newport
Grove Group
Location: Newport

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