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- Tasks: Lead a dynamic team and manage daily operations at our Bristol branch.
- Company: Join Grove Group, a leader in the automotive trade with a hands-on approach.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Why this job: Make a real impact by driving performance and building high-performing teams.
- Qualifications: Experience in management, particularly in automotive or trade environments.
- Other info: Fast-paced environment with a focus on teamwork and customer relationships.
The predicted salary is between 36000 - 60000 £ per year.
Grove Group are looking for a hands-on Business Manager to take ownership of our Bristol site and drive performance across a fast-paced trade counter and warehouse operation.
This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations.
You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships.
- Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required.
- Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers.
- Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers.
- Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation.
- Ensure compliance with company policies, including health & safety, security and operational procedures.
- Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities.
- Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly.
How to apply for the Business Manager role: No agencies please.
Branch Manager/senior Manager employer: Grove Group
Contact Detail:
Grove Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager/senior Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive and trade sectors. Let them know you're on the lookout for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples where you’ve driven performance or improved team dynamics. This will resonate well with employers looking for someone to take ownership of their branch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Branch Manager/senior Manager
Some tips for your application 🫡
Show Your Hands-On Experience: Make sure to highlight any hands-on experience you have in managing teams or operations. We want to see how you've taken ownership in previous roles, especially in fast-paced environments like trade counters or warehouses.
Emphasise Team Leadership Skills: Since this role involves leading and managing a team, don’t shy away from showcasing your leadership skills. Talk about how you've set clear expectations, provided training, and conducted appraisals in your past positions.
Customer Service is Key: We’re all about delivering excellent customer service, so make sure to include examples of how you've built strong relationships with customers and resolved issues effectively. This will show us that you understand the importance of customer satisfaction.
Apply Through Our Website: Finally, remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Grove Group
✨Know Your Stuff
Make sure you understand the ins and outs of branch management, especially in a fast-paced environment like Grove Group. Brush up on your knowledge of automotive paints and how to manage stock effectively. This will show that you're not just interested in the role but also prepared to take ownership.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams and setting clear expectations. Prepare examples of how you've built high-performing teams in the past, and be specific about the training and appraisals you've conducted. This will demonstrate your hands-on approach and ability to drive performance.
✨Customer Service is Key
Grove Group values excellent customer service, so think of instances where you've resolved customer issues or built strong relationships with clients. Be prepared to share these stories during the interview to highlight your commitment to customer satisfaction.
✨Understand Compliance and Administration
Familiarise yourself with the importance of compliance with company policies, especially regarding health & safety and financial controls. Be ready to discuss how you've maintained accurate documentation and handled cash in previous roles, as this will show your attention to detail and operational competence.