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For Companies At a Glance
- Tasks: Assist clients with insurance queries and provide tailored advice on policies.
- Company: Grout Insurance Brokers, part of Benefact Group, focused on charity and not-for-profit sectors.
- Benefits: Competitive salary, pension scheme, professional development support, and fun social events.
- Why this job: Join a supportive team making a real difference for charities and communities.
- Qualifications: 2 years in insurance, strong communication skills, and a desire to learn.
- Other info: Inclusive culture with opportunities for growth and mentoring.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Selsdon
About The Role
Grout Insurance Brokers, part of Benefact Group, is looking for an Insurance Broker to join our Selsdon office. This role is part of our existing business broking team where clients include many charities and not‑for‑profit groups. The team receives enquiries from existing policyholders by email and telephone, responding with timely advice and assistance.
What You'll Be Doing
- Respond to a variety of enquiries from existing policyholders.
- Provide advice and assistance regarding current policy covers, mid‑term adjustments and renewals.
- Review renewals; obtain quotations using quotation systems, rating guides or by referring to insurers.
- Communicate quotations, advising the most appropriate options in terms of price and cover to meet clients’ requirements.
- Discuss any additional exposures and covers to ensure all insurance requirements are satisfied.
- Ensure system records are created and that the required documentation is issued to clients and insurers.
What You'll Need to Have
- A minimum of 2 years insurance industry background with awareness and understanding of FCA rules and compliance.
- Strong customer service and communication skills, both written and oral, with the ability to listen and engage with people.
- Good numeracy and analytical skills.
- Robust administration skills and the ability to work accurately and consistently.
- Ability to work as part of a team and to use your own initiative and manage your own workload.
What Makes You Stand Out
- Qualified to a minimum of Cert CII.
- Motivated to study for industry exams.
What We Offer
- A competitive salary – discussed during the interview process.
- Pension scheme.
- Financial support scheme to obtain professional CII qualifications.
- Personal development and structured CPD sessions.
- Various “happiness” perk schemes.
- An internal mentoring and support structure.
- Regular social events and opportunities to participate in fundraising and volunteering.
- A genuine desire to see our staff succeed, grow and progress within the company.
About Us
Grout Insurance Brokers specializes in insurance for Almshouse charities. We have deep expertise, with some team members having over 40 years of experience advising Almshouses. Since 2004, Grout has worked closely with the Almshouse Association and offers a range of insurance to businesses and private individuals. Our insight into how charities operate positions us to meet the needs of not‑for‑profit organisations with complex property and social housing risks, including heritage Grade 1 and Grade 2 listed buildings. Operating nationally, we aim to provide superior service. At Benefact Group, we are a unique international financial services group made up of over 30 businesses, owned by a charity and recognised as the 3rd largest UK corporate donor over a decade. We believe in attracting, empowering, growing and rewarding talent, offering career and personal development. We are committed to an inclusive culture where every individual feels valued and respected and welcome applications from everyone. If you need any additional support during the recruitment process, please let us know.
Insurance Broker employer: Grout Insurance Brokers Limited
Contact Detail:
Grout Insurance Brokers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Broker
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Grout Insurance Brokers. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of FCA rules and compliance. Show us you’re not just a candidate but someone who understands the ins and outs of the industry. We love it when candidates come prepared!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of client interaction, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Insurance Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Broker role. Highlight your relevant experience in the insurance industry, especially any customer service roles or compliance knowledge. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with charities and not-for-profit groups. Let us know how your background aligns with our mission at Grout Insurance Brokers.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Grout Insurance Brokers!
How to prepare for a job interview at Grout Insurance Brokers Limited
✨Know Your Stuff
Make sure you brush up on your insurance knowledge, especially around FCA rules and compliance. Familiarise yourself with common policy covers and the types of enquiries you might receive from clients. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully handled customer queries or provided excellent service. This will highlight your ability to engage with clients effectively.
✨Be Ready for Numerical Questions
Given the analytical nature of the job, practice some basic numeracy skills before the interview. You might be asked to interpret quotes or discuss pricing options, so being comfortable with numbers will give you an edge and show that you can handle the technical aspects of the role.
✨Express Your Motivation to Learn
Mention your willingness to pursue further qualifications like Cert CII. This shows that you're not just looking for a job, but are genuinely interested in growing within the industry. It aligns with the company's commitment to personal development and could set you apart from other candidates.