At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Award-winning local pub company that values people and offers career growth.
- Benefits: 30% off at all venues, flexible hours, meal deals, and health support.
- Other info: Diverse team atmosphere with support for personal and professional development.
- Why this job: Kickstart your hospitality career in a fun, vibrant environment with real opportunities.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar & Waiting Team Member — Grow Your Hospitality Career in Matlock employer: Grouse & Claret (91593)
At Marston's, we pride ourselves on being an award-winning local pub company that prioritises our people and fosters a vibrant work culture. With flexible hours, comprehensive benefits including discounts at our venues, and a commitment to employee growth through various career pathways and apprenticeship programmes, we create an environment where you can thrive both personally and professionally. Join us in crafting memorable experiences for our guests while enjoying a supportive atmosphere that celebrates individuality.
Contact Details:
Grouse & Claret (91593) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Team Member — Grow Your Hospitality Career in Matlock
✨Tip Number 1
Get to know the company culture! Before you step into that interview, do a bit of research on Marston’s. Check out their values and what they stand for. This way, you can show them you’re not just another candidate but someone who truly fits in with their vibe.
✨Tip Number 2
Practice your people skills! Since you’ll be the face of the pub, it’s all about making connections. Try role-playing with friends or family to get comfortable with taking orders and upselling. The more natural you feel, the better you’ll shine during your interview!
✨Tip Number 3
Show off your passion for hospitality! When you’re chatting with the team, let your enthusiasm for creating memorable moments come through. Share any experiences you’ve had in customer service, even if they’re from a different field. It’s all about that positive energy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there. So, get your application in and let’s kickstart your hospitality career together!
We think you need these skills to ace Bar & Waiting Team Member — Grow Your Hospitality Career in Matlock
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application:Make sure to tailor your application to the Bar & Waiting role. Highlight any relevant experience or skills you have, even if it’s from a different field. We love seeing how your background can add to our team!
Be Passionate About Customer Service:We’re all about creating memorable moments for our guests, so express your passion for customer service in your application. Share any experiences where you’ve gone above and beyond to make someone’s day better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at Grouse & Claret (91593)
✨Know Your Stuff
Familiarise yourself with the menu and drinks offered at the pub. Being able to talk about your favourite dishes or recommend a drink shows your enthusiasm and knowledge, which can impress the interviewers.
✨Show Your Personality
This role is all about creating memorable moments for guests, so let your personality shine through! Be friendly, approachable, and don’t be afraid to share a bit about yourself. They want to see how you’ll fit into their vibrant team.
✨Demonstrate Team Spirit
Talk about your experiences working in teams, whether in hospitality or other settings. Highlight how you support your colleagues and contribute to a positive atmosphere, as teamwork is key in this role.
✨Ask Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Plus, it keeps the conversation flowing!
