Business Operations Manager
Business Operations Manager

Business Operations Manager

City of Westminster Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage projects, ensuring they run smoothly and meet quality standards.
  • Company: WPP Media is a creative transformation company focused on employee growth and responsible media investment.
  • Benefits: Enjoy hybrid working, a collaborative culture, and diverse benefits.
  • Why this job: Join a dynamic team, enhance your project management skills, and make a real impact.
  • Qualifications: Bachelor's degree, project management experience, and familiarity with digital media required.
  • Other info: We're an equal opportunity employer that values diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

As a Business Operations Manager on the Open Connect (EE) team, you are vital to ensuring our team operates at their best. In this role, you will partner with the account team to ensure projects are organized and progressing, and we are delivering on our commitments to EE. Utilizing your critical thinking and multi-tasking skills, you will serve as a key link between the different discipline teams within Open Connect. More specifically, you\’ll:

Project Management

  1. Deliver consistently outstanding project management best practices – working with the client director to identify, scope, and deliver projects.
  2. Oversee all elements of the project lifecycle, applying a varied toolbox of PM techniques, including both waterfall and agile approaches.
  3. Translate business requirements into technical and non-technical requirements, defining quality criteria and ensuring these are met.
  4. Identify potential risks and issues, developing mitigation strategies to keep projects on track.
  5. Design and establish new processes, workflows, and operating models with stakeholders.
  6. Strive for continuous improvement and contribute to project maturity across the organization.
  7. Build trusted relationships with the OpenConnect team and stakeholders, providing coaching on best practices.

Stakeholder Management and Adoption

  1. Guide stakeholders and project teams, adapting to changing circumstances and revising plans as needed.
  2. Build a strong network within the team to support business objectives.
  3. Communicate effectively, resolve obstacles, and manage conflicts.
  4. Develop change and communication plans to facilitate adoption and sustain change post-implementation.
  5. Manage time effectively, prioritizing tasks to ensure timely delivery.

The ideal candidate will have hands-on experience with project work within an agency, capable of collaborating internally and externally, communicating ideas clearly, and managing multiple stakeholders. Experience across multiple markets is preferred.

Essential Criteria

  • Familiarity with the advertising and media landscape
  • Knowledge of project management approaches
  • Experience in management reporting and governance
  • Collaborative, energetic, and able to thrive in a fast-paced environment
  • Self-sufficient and quick learner
  • Creative and critical thinker
  • Multitasker with high attention to detail

Qualifications

  • Bachelor\’s degree
  • Relevant digital media experience preferred
  • Advanced Excel skills
  • Experience with Wrike or similar tools
  • Client management experience a plus

About WPP Media

WPP is a creative transformation company committed to employee growth and responsible media investment. We offer a collaborative, inclusive culture with hybrid working arrangements and a range of benefits. We are an equal opportunity employer and value diversity and inclusion in our workforce.

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Business Operations Manager employer: GroupM

WPP Media is an exceptional employer for a Business Operations Manager, offering a dynamic and inclusive work culture that prioritises employee growth and development. With hybrid working arrangements and a commitment to diversity, you will thrive in a collaborative environment where your project management skills can shine, while also enjoying a range of benefits that support your well-being and career progression.
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Contact Detail:

GroupM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Manager

✨Tip Number 1

Familiarise yourself with project management methodologies, especially agile and waterfall. Understanding these frameworks will help you demonstrate your ability to manage projects effectively during interviews.

✨Tip Number 2

Build a strong understanding of the advertising and media landscape. This knowledge will not only help you in discussions but also show your commitment to the industry and its trends.

✨Tip Number 3

Network with professionals in the field, particularly those who have experience in business operations or project management. Engaging with them can provide insights and potentially lead to referrals.

✨Tip Number 4

Prepare to discuss your experience with stakeholder management. Be ready to share examples of how you've successfully navigated conflicts and built relationships in previous roles.

We think you need these skills to ace Business Operations Manager

Project Management
Agile Methodologies
Waterfall Methodologies
Stakeholder Management
Risk Management
Process Design
Change Management
Communication Skills
Time Management
Collaboration
Analytical Thinking
Attention to Detail
Creative Problem Solving
Digital Media Knowledge
Advanced Excel Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Business Operations Manager position. Make note of the key responsibilities and essential criteria, as this will help you tailor your application to highlight relevant experiences.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the requirements of the role. Emphasise your project management experience, familiarity with the advertising and media landscape, and any relevant digital media experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background makes you a perfect fit. Highlight your critical thinking, multi-tasking abilities, and experience in managing stakeholders effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Business Operations Manager role.

How to prepare for a job interview at GroupM

✨Showcase Your Project Management Skills

Be prepared to discuss your experience with both waterfall and agile project management methodologies. Highlight specific projects where you successfully managed the lifecycle, identified risks, and implemented mitigation strategies.

✨Demonstrate Stakeholder Engagement

Illustrate your ability to build strong relationships with stakeholders. Share examples of how you've guided teams through changes and resolved conflicts, ensuring everyone is aligned and informed throughout the project.

✨Emphasise Your Critical Thinking Abilities

Prepare to discuss scenarios where your critical thinking made a difference. This could include translating complex business requirements into actionable tasks or designing new processes that improved efficiency.

✨Highlight Your Adaptability

In a fast-paced environment, adaptability is key. Be ready to share instances where you had to revise plans on the fly or manage multiple priorities effectively, showcasing your multitasking skills and attention to detail.

Business Operations Manager
GroupM

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  • Business Operations Manager

    City of Westminster
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-17

  • G

    GroupM

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