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- Tasks: Manage daily operations, arrange deliveries, and handle customer enquiries.
- Company: Join Prinova, a leading global supplier in the food and nutrition industry.
- Benefits: Enjoy personal growth, health cash plan, and subsidised gym membership.
- Other info: Hybrid work model with opportunities for training and development.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Fluency in English and French, with experience in customer service and ERP systems.
The predicted salary is between 30000 - 40000 £ per year.
Hybrid - 2 Office days, Central London
Unlock your potential with Prinova. We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you’ll find direction, opportunity, and belonging with us.
This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning.
What’s in it for you?
- Personal growth, including training and development opportunities
- Health Cash Plan
- Subsidised gym membership
What to expect?
- Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier
- Liaison with customers, warehouses, and carriers
- Input of correct information onto internal system, to create forward allocations and warehouse instructions.
- Invoicing customers promptly, with correct VAT calculated.
- Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
- Handling enquiries, complaints and other aspects of customer service as required.
- Monthly stock reconciliations and handling follow-on enquiries from the finance department.
- Handling non-conformances
- Occasional on-site inspection of warehouses
- Processing charges invoices from warehouses, forwarders, and other suppliers
- Project work
- When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences.
Does this sound like you?
- Fluency in English and French is required.
- Experience in handling key accounts.
- Experience with any ERP system.
- Proficiency in MS Office applications
- Outstanding business communication skills, both written and verbal
- Commitment to customer service (both internal and external)
- Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows.
Interested? We would love to hear from you. Submit your CV by clicking Apply. If you have any further questions or would like to see the full job description, please email us for an informal chat: careers-europe@prinovaglobal.com
Logistics Coordinator - French Speaker employer: Grouper Technology
Contact Detail:
Grouper Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator - French Speaker
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work at Prinova or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Care Associates. Think about how your experience aligns with the role and be ready to share specific examples of your skills in action.
✨Tip Number 3
Show off your language skills! Since fluency in French is a must, practice speaking and writing in French before your interview. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Prinova team.
We think you need these skills to ace Logistics Coordinator - French Speaker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Care Associate role. Highlight your experience in logistics, customer service, and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Show Off Your Language Skills: Since fluency in English and French is a must, don’t forget to showcase your language skills prominently. Whether it’s in your CV or cover letter, let us know how you’ve used these languages in a professional setting.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Grouper Technology
✨Know Your Stuff
Make sure you understand the logistics industry and the specific role of a Customer Care Associate. Brush up on key terms related to deliveries, invoicing, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Language Skills
Since fluency in French and English is a must, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or handle a scenario involving a French-speaking customer. Practising common phrases and responses can give you an edge.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations, like managing a delivery issue or dealing with a dissatisfied customer. Think of examples from your past experiences where you successfully resolved similar challenges, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.