National Account Manager in Datchet

Role Overview

Supporting the SB&C Channel Manager, this key commercial role within the UK&I sales organisation is responsible for managing a portfolio of national accounts, including examples such as Costco, and delivering against ambitious growth targets.

Responsibilities

• Take full ownership of a portfolio of national accounts, including key UK and Irish accounts, and be accountable for delivering against sell‑in and sell‑out targets with full ownership of the account P&L.
• Lead the monthly and quarterly commercial planning cycle, ensuring robust forecasting, clear visibility of risks and opportunities, and decisive actions to deliver against plan.
• Track performance versus targets and proactively course‑correct where required.
• Drive best‑in‑class execution across all customer touchpoints, ensuring strong on‑shelf presence, promotional excellence, and standout digital visibility.
• Own the delivery of activation plans that convert both in‑store and across e‑commerce platforms.
• Champion e‑commerce fundamentals, including search visibility, content optimisation, availability, pricing discipline, and conversion performance.
• Work closely with internal teams and customers to ensure products are always on and competitive in a fast‑moving digital environment.
• Partner cross‑functionally with Marketing to design and deliver impactful go‑to‑market plans for new product launches and key trading periods.
• Ensure alignment between commercial plans and brand strategy to maximise ROI.
• Use data and analytics to identify trends, diagnose performance gaps, and unlock growth opportunities, providing clear, commercially grounded recommendations to internal stakeholders.
• Collaborate with Sales, Marketing, Supply Chain, and Finance teams to align execution of customer plans and resolve operational challenges at pace.
• Actively contribute to weekly sales and supply chain forums, ensuring disciplined follow‑up of actions, clear communication of risks, and strong execution against agreed priorities.

Qualifications

• Previous experience in Account Management with P&L accountability in an eCommerce background, with eCom activation experience at retailers such as John Lewis, Curry’s, Argos, or Very.
• Undergraduate degree or equivalent qualification.
• Comfortable utilising marketing methods and other digital levers to drive competitiveness.
• Analytical, able to draw conclusions from data to take corrective action.
• Effective organisational skills, with the ability to prioritise and make decisions.
• Strong interpersonal skills and a collaborative approach to challenges.
• Results‑driven and motivated by objectives.
• Entrepreneurial, willing to think outside the box to try new approaches.
• Highly IT literate, with competent use of Microsoft Excel.
• Problem‑solver with a can do attitude, working cross‑functionally.