Remote Customer Success Lead: Retention & Growth in Wrexham

Remote Customer Success Lead: Retention & Growth in Wrexham

Wrexham Full-Time On-site
Groupe Michelin

MICHELIN Connected Fleet is seeking a Customer Success Manager to deepen customer relationships and drive value from our connected fleet solutions. You will collaborate with multiple departments to ensure customer needs guide service delivery and product enhancements, while acting as a primary escalation contact for complex issues.

The role emphasizes data-driven improvements, stakeholder engagement at senior levels, and a proactive approach to retain and grow key accounts in a dynamic mobility

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Remote Customer Success Lead: Retention & Growth in Wrexham employer: Groupe Michelin

At Michelin, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. As an Area Sales Manager in the West Midlands, you'll enjoy comprehensive training, a competitive salary with OTE bonuses, and unique benefits like free premium tyres and a salary sacrifice EV car scheme. Our commitment to employee well-being is evident through our health cash plan, flexible holiday options, and a supportive environment that values diversity and inclusion.

Groupe Michelin

Contact Details:

Groupe Michelin Recruitment Team