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For Companies At a Glance
- Tasks: Be the first point of contact for clients, providing support and guidance.
- Company: Join a compassionate team dedicated to empowering reproductive choices.
- Benefits: Enjoy a competitive salary, pension contributions, and health perks.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: No prior healthcare experience needed; comprehensive training provided.
- Other info: Full-time role with a set schedule and a Birthday Bonus day off.
The predicted salary is between 21500 - 27000 £ per year.
Contract Details
- Type: Permanent
- Hours: Full time, 37.5 hours per week
- Salary: £26,976.16 (depending on experience and skills)
What We Offer
- Financial Reward: Competitive salary, progression opportunities, up to 5% employer pension contribution, and perks via Blue Light card.
- Health and Wellness: 24/7 Employee Assistance Programme, Doctor Line for GP consultations, Mental Health First Aiders.
- Work-Life Balance: Set schedule, Birthday Bonus day off, family-friendly benefits.
- Career Development: Paid training, accredited apprenticeship programs, career progression potential.
Role Overview
Join us as the first point of contact for our clients, providing administrative support including phone consultations, data processing, and reception duties. You will interact with clients both in person and over the phone, guiding them through their journey with compassion and professionalism.
Be part of a supportive team that empowers clients to make informed reproductive choices. Prior healthcare experience is desirable but not essential, as we provide comprehensive training.
Job Details
- Seniority Level: Entry level
- Employment Type: Full-time
- Job Function: Customer Service
- Industry: Administrative and Support Services
Client Care Coordinator employer: Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France
Contact Detail:
Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Coordinator
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially in areas related to reproductive health. Understanding the challenges and needs of clients in this field will help you connect better during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and non-verbal. As a Client Care Coordinator, you'll be the first point of contact, so being able to convey empathy and professionalism is key.
✨Tip Number 3
Network with professionals in the healthcare and customer service sectors. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 4
Research StudySmarter's values and mission. Being able to articulate how your personal values align with ours during the interview can set you apart from other candidates.
We think you need these skills to ace Client Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or administrative roles. Emphasise any skills that align with the responsibilities of a Client Care Coordinator, such as communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client care and your ability to support clients through their journey. Mention any relevant experiences, even if they are not directly in healthcare, that demonstrate your compassion and professionalism.
Highlight Transferable Skills: If you lack direct healthcare experience, focus on transferable skills from previous roles. Skills like problem-solving, empathy, and effective communication are crucial for this position and should be clearly articulated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for a Client Care Coordinator role.
How to prepare for a job interview at Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France
✨Research the Company
Before your interview, take some time to learn about the company’s mission, values, and services. Understanding their approach to client care will help you align your answers with their expectations.
✨Prepare for Common Questions
Think about how you would respond to typical interview questions for a Client Care Coordinator role. Be ready to discuss your communication skills, how you handle difficult situations, and your approach to providing compassionate support.
✨Showcase Your Interpersonal Skills
As this role involves direct interaction with clients, highlight your ability to connect with people. Share examples from past experiences where you demonstrated empathy, patience, and professionalism.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and helps you understand more about the team dynamics and company culture.
