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- Tasks: Deliver exceptional beauty treatments and engage customers in skincare conversations.
- Company: Join Clarins, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Competitive pay, 28 days annual leave, and a vibrant work environment.
- Why this job: Be part of a brand that makes life more beautiful and promotes sustainability.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and experience in customer service.
- Other info: Flexible shifts including weekends, with opportunities for growth in a diverse team.
The predicted salary is between 24000 - 30000 £ per year.
Beauty Therapist - Full Time, Maternity Cover. Based in JLP Reading.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating development on all other continents, particularly in Asia and the Americas. Our 8,000 talents are unique, and we are committed to promoting diversity in all its forms.
The Role: Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities:
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
- Focus on customer loyalty, keeping customers returning to the brand.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Have the confidence to overcome selling challenges.
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Customer-focused and results-oriented.
You have:
- NVQ 2 & 3 or equivalent Beauty Therapy qualification.
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave.
Beauty Therapist (36.75hr/pw)MAT COVER in Reading employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist (36.75hr/pw)MAT COVER in Reading
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products and their unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! As a Beauty Therapist, you'll need to engage customers and create a memorable experience. Try role-playing with friends or family to boost your confidence in discussing skincare and beauty treatments.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry professionals. Building connections can lead to job opportunities and insider tips on landing that perfect role at Clarins.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This shows your enthusiasm and gives us a chance to get to know you better right from the start.
We think you need these skills to ace Beauty Therapist (36.75hr/pw)MAT COVER in Reading
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the role and how you can contribute to our mission of making life more beautiful.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in beauty therapy and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Engage with Our Brand: In your cover letter, engage with our brand story. Share how you connect with our values and how you can help us create that retail theatre we’re after. We want to know why you’re the perfect fit for Clarins!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Clarins' product range and their unique selling points. Being able to discuss specific products, their ingredients, and benefits will show your passion for skincare and beauty, which is crucial for this role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This will demonstrate your customer-focused approach and ability to create loyalty.
✨Engage in Skincare Conversations
Practice discussing skincare topics and treatments as if you were with a client. This will help you feel more comfortable during the interview when asked about how you would engage customers and promote products. Remember, it’s all about creating that connection!
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might need to sell a product or handle a customer query. Approach these scenarios with confidence and creativity, showcasing your ability to create retail theatre and engage customers effectively.