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- Tasks: Deliver complimentary express facials to travellers at Heathrow Terminal 4.
- Company: Join a leading beauty brand with a focus on inclusivity and employee wellbeing.
- Benefits: Competitive pay, full training in Paris, generous discounts, and wellbeing services.
- Other info: Flexible shifts, dynamic team atmosphere, and opportunities for personal growth.
- Why this job: Make a difference in travellers' experiences while working in a vibrant airport environment.
- Qualifications: NVQ Level 2 in Beauty Therapy and exceptional customer service skills required.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Based in Heathrow Terminal 4 delivering complimentary express facial beauty treatments to airport clients.
What you’ll do:
- Provide complimentary express facials to travelers using professional, on‑brand techniques.
- Deliver a calm, tailored experience in quick, high‑quality appointments.
- Maintain treatment areas to a high standard of hygiene and presentation.
- Engage proactively with customers to enhance their airport experience and promote treatments professionally.
You are:
- Passionate about the beauty industry and delivering excellent customer experiences.
- Enjoy being hands‑on and working in a fast‑paced, high‑energy environment.
- Strong communication and customer‑engagement skills; confident interacting with a diverse passenger base.
- Self‑motivated, reliable, and able to manage time effectively across back‑to‑back appointments.
You have:
- NVQ Level 2 in Beauty Therapy or an equivalent qualification is essential.
- Experience in a hands-on beauty role with exceptional customer service skills.
- Flexible to work shifts scheduled between 6am–8pm, Monday–Friday.
- Excellent communication skills and can build relationships quickly.
We have:
- Competitive compensation package.
- Full paid Clarins training in Paris provided.
- Generous employee discount and training allocation.
- Staff parking provided at Heathrow Airport.
- Access to a range of wellbeing services through our Employee Assistance Programme.
Equal opportunity employer. We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Express Treatment Therapist (30hrs/wk) - Heathrow T4 employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Express Treatment Therapist (30hrs/wk) - Heathrow T4
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media. Understanding our values will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for beauty therapy and customer service.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your work or any certifications you have. This is a great way to visually demonstrate your experience and commitment to delivering high-quality treatments.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your customer engagement skills!
We think you need these skills to ace Express Treatment Therapist (30hrs/wk) - Heathrow T4
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the beauty industry shine through! Share your experiences and what excites you about delivering excellent customer experiences in your application.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to know how your background aligns with the role of an Express Treatment Therapist!
Be Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality come through. Engage us with your unique style and approach to customer service in your written application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Groupe Clarins
✨Know Your Treatments
Make sure you’re well-versed in the express facial treatments you’ll be providing. Familiarise yourself with the techniques and products used, as well as any specific benefits they offer. This will not only show your passion for the beauty industry but also help you engage confidently with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer experiences in previous roles. Think about times when you went above and beyond to make a client feel special. This is crucial for this role, so demonstrating your strong communication and engagement skills will set you apart.
✨Emphasise Your Time Management Abilities
Since the role involves back-to-back appointments, be ready to discuss how you manage your time effectively. Share strategies you’ve used in the past to ensure high-quality service while maintaining a fast pace. This will reassure them that you can handle the demands of a busy airport environment.
✨Be Yourself and Stay Positive
The interview is not just about your qualifications; it’s also about your personality. Be genuine and let your passion for beauty therapy shine through. A positive attitude and a friendly demeanour will resonate well with the interviewers, especially in a customer-focused role like this one.