Beauty Therapist (21.75hrs/pw) in Cambridge

Location: Cambridge, GB, CB2 3DS

Company: CLARINS

Ready to bring passion into your career? Clarins Group is a French family-owned company and a global leader in skincare and makeup, with a presence in over 150 countries.

The role: Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you'll do:

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
• Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
• Focus on customer loyalty, keeping customers returning to the brand.
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Have the confidence to overcome selling challenges.
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.

You are:

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Comfortable in a target driven environment.
• Customer-focused and results-oriented.

You have:

• NVQ 2 & 3 or equivalent Beauty Therapy qualification.
• Experience in a hands-on beauty or retail role with exceptional customer service skills.
• Commercial awareness.
• Ability to be flexible and work shifts including weekends and evenings.

We have:

• Competitive compensation package.
• 33 days annual leave (inclusive of bank holidays).
• Clarins For You - Our Reward and Benefits Platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance based bonus.
• Career Development opportunities.
• Access to a range of Wellbeing services through our Employee Assistance Programme.

About Clarins Group: A global leader in skincare and makeup, Clarins Group is above all the embodiment of a committed family story, driven by a passion for innovation and an independent spirit. Certified B Corp, the Group affirms its commitment to responsible beauty. Its purpose is: “Making life more beautiful, passing on a more beautiful world.” Present in over 150 countries, we are currently the No. 1 skincare brand in Europe and are accelerating our development across all other continents, particularly in Asia and the Americas. True to our dual CSR mission, “Caring for people, caring for the planet,” we are proud to offer a stimulating work environment where everyone can reach their full potential. This unique culture has led to our recognition by Forbes as one of the World’s Best Employers 2024 and one of the World’s Best Employers for Women 2024.

Equal opportunities at Clarins: We firmly believe in our mission: making life more beautiful, for our employees as well as for our customers. Inclusion and diversity are at the core of our culture. Every day, we are committed to building an inclusive and fair working environment where everyone can thrive and perform at their best. We welcome all applications and are members of the International Labour Organization (ILO) as well as the Employers Network for Equity and Inclusion (ENEI).