At a Glance
- Tasks: Deliver exceptional customer service and engage customers in our beauty brand journey.
- Company: Join Clarins, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Enjoy competitive pay, generous leave, employee discounts, and career development opportunities.
- Other info: We celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Be part of a vibrant team that makes life more beautiful for customers and employees.
- Qualifications: Experience in beauty or retail, excellent communication skills, and a passion for skincare.
The predicted salary is between 22000 - 28000 € per year.
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role involves delivering exceptional customer service, developing skincare conversations with customers, engaging them in our brand journey, and increasing product sales.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach in Cambridge employer: Groupe Clarins
At Clarins Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As a Beauty Coach in our JLP Cambridge location, you will enjoy competitive compensation, generous employee discounts, and extensive career development opportunities, all while being part of a passionate team dedicated to making life more beautiful for our customers and the planet. Join us to explore your potential in a supportive environment that values your unique contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach in Cambridge
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will not only boost your confidence but also help you engage customers in meaningful conversations.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to refine how you present products and handle customer queries. The more comfortable you are, the better you'll connect with customers and drive those sales.
✨Tip Number 3
Show your passion for beauty! When you genuinely love what you do, it shines through. Share your personal skincare journey and tips with customers to create a relatable experience that keeps them coming back.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making life more beautiful, so let’s get you on board with us at Clarins!
We think you need these skills to ace Beauty Coach in Cambridge
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered great customer service or achieved sales targets.
Be Authentic:When writing your application, be yourself! We value authenticity and want to get to know the real you. Share your unique experiences and how they’ve shaped your approach to beauty and customer engagement.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with the key ingredients, benefits, and unique selling points. This will not only impress your interviewers but also show your genuine passion for skincare and beauty.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged customers, resolved issues, or created memorable experiences. This will demonstrate your ability to maintain high standards and build customer loyalty.
✨Embrace the Brand Story
Clarins is all about storytelling. Be ready to discuss how you would create 'retail theatre' and engage customers in the brand journey. Think of creative ways to present products and connect with customers on an emotional level, making their shopping experience more enjoyable.
✨Be Confident and Proactive
Confidence is key in a target-driven environment. Prepare to discuss how you’ve overcome challenges in sales or customer interactions. Show that you’re proactive by sharing ideas on how to explore new sales opportunities and drive results for the brand.
