At a Glance
- Tasks: Lead the Clarins business, ensuring top-notch customer service and team development.
- Company: Join a global leader in skincare and make-up with a passion for innovation.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career growth opportunities.
- Other info: Inclusive culture that values diversity and offers a supportive work environment.
- Why this job: Be part of a mission to make life more beautiful while developing your skills.
- Qualifications: 2 years in management, beauty retail experience, and exceptional customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 Years background in a management role – ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
- We Care-Volunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Business Manager( 37.5hrs) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. Our employees enjoy competitive benefits, including generous annual leave, performance-based bonuses, and extensive career development opportunities, all while contributing to our mission of making life more beautiful. Join us in a rewarding environment where your passion for beauty can flourish and where you can make a meaningful impact on both our customers and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager( 37.5hrs)
✨Tip Number 1
Get to know the company inside out! Research Clarins Group's values, products, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Clarins. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and passion for beauty and skincare.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Business Manager( 37.5hrs)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the role and the brand, so don’t hold back!
Tailor Your Experience:Make sure to highlight your relevant experience in management and customer service. We’re looking for someone who can lead a team and deliver exceptional service, so connect your past roles to what we do at Clarins.
Be Authentic:We value genuine communication, so be yourself in your application. Share your unique story and what drives you, as this will help us get to know the real you beyond just your qualifications.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at Groupe Clarins
✨Know Your Stuff
Before heading into the interview, make sure you’re well-versed in Clarins' products and values. Familiarise yourself with their latest launches and any recent news about the company. This shows your passion for skincare and beauty, which is crucial for a Business Manager role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous management experience in detail. Think of specific examples where you’ve successfully coached or motivated a team. Highlight how you can lead by example and provide excellent customer service, as this is key to growing the Clarins business.
✨Demonstrate Customer Focus
Clarins places a strong emphasis on customer service. Be ready to share instances where you’ve gone above and beyond for customers. Discuss how you would maximise opportunities through brand events and promotions, showing that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, upcoming product launches, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
