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- Tasks: Deliver exceptional beauty treatments and engage customers in our brand journey.
- Company: Join Clarins Group, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Why this job: Make life more beautiful while growing your skills in a vibrant, inclusive environment.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and experience in customer service.
- Other info: Be part of a diverse team committed to sustainability and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role: Delivering treatments and exceptional client care, you will develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
- Focus on customer loyalty, keeping customers returning to the brand.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Have the confidence to overcome selling challenges.
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Customer-focused and results-oriented.
You have:
- NVQ 2 & 3 or equivalent Beauty Therapy qualification.
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Therapist (38.5hrs/pw) employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist (38.5hrs/pw)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, values, and their unique ingredient stories. This will help you engage customers and show your passion during interviews.
✨Tip Number 2
Practice your communication skills! As a Beauty Therapist, you'll need to articulate product benefits and treatment details clearly. Role-play with friends or family to boost your confidence.
✨Tip Number 3
Showcase your customer service experience! Think of examples where you've gone above and beyond for clients. This will demonstrate your commitment to exceptional client care, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Clarins family. Don’t miss out!
We think you need these skills to ace Beauty Therapist (38.5hrs/pw)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the role and how you can contribute to our mission of making life more beautiful.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty therapy and customer service. We love seeing how your background aligns with what we do at Clarins, so don’t hold back on showcasing your skills!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for individuals who can connect with our customers and embody our brand values.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Groupe Clarins
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand Clarins' product range, their unique ingredients, and how they differentiate themselves in the market. This will not only show your passion but also help you engage in meaningful conversations with the interviewers.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a client or handled a challenging situation. This will demonstrate your customer-focused mindset, which is crucial for the role.
✨Emphasise Your Passion for Beauty
Let your enthusiasm for beauty therapy shine through during the interview. Talk about what inspired you to pursue this career and how you stay updated with the latest trends in skincare and beauty. Your genuine passion can set you apart from other candidates.
✨Be Ready for Role-Play Scenarios
Since the role involves engaging customers and selling products, be prepared for potential role-play scenarios during the interview. Practice how you would approach a customer, discuss their needs, and recommend products. This will showcase your confidence and ability to connect with clients.