At a Glance
- Tasks: Deliver exceptional beauty treatments and engage customers in our skincare journey.
- Company: Join Clarins, a global leader in skincare with a passion for innovation.
- Benefits: Enjoy competitive pay, 33 days leave, discounts, and career development.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Be part of a mission to make life more beautiful while growing your skills.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and customer service experience required.
The predicted salary is between 20000 - 25000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
We have:
- Competitive compensation package
- 33 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!
The role: Delivering treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
- Focus on customer loyalty, keeping customers returning to the brand
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Have the confidence to overcome selling challenges
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Customer-focused and results-oriented
You have:
- NVQ 2 & 3 or equivalent Beauty Therapy qualification
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Ability to be flexible and work shifts including weekends and evening
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.
In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Therapist (37.5hrs/wk) employer: Groupe Clarins
Groupe Clarins is an exceptional employer that champions creativity and innovation in the beauty industry, offering a flexible remote work environment that promotes work-life balance. With generous annual leave and a strong focus on employee development, team members are encouraged to grow their skills and advance their careers while contributing to impactful product launches. Join us to be part of a collaborative culture that values your input and fosters a passion for skincare.
