At a Glance
- Tasks: Deliver exceptional beauty treatments and engage customers in our brand journey.
- Company: Join Clarins Group, a global leader in skincare and make-up.
- Benefits: Competitive pay, generous leave, employee discounts, and career development opportunities.
- Other info: Diverse and inclusive workplace with a focus on personal growth.
- Why this job: Be part of a passionate team making life more beautiful for everyone.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you'll do:
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
- Focus on customer loyalty, keeping customers returning to the brand.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Have the confidence to overcome selling challenges.
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Customer-focused and results-oriented.
You have:
- NVQ 2 & 3 or equivalent Beauty Therapy qualification.
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
- We care Volunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Therapist (37.5hr/pw) 1 employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. Our employees enjoy competitive benefits, including generous discounts, career development opportunities, and access to wellbeing services, all while contributing to our mission of making life more beautiful. Join us in a rewarding environment where your passion for beauty can flourish and where you can grow alongside a dedicated team committed to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist (37.5hr/pw) 1
✨Tip Number 1
Get to know the brand inside out! Research Clarins Group's values, products, and their unique selling points. This way, when you chat with them, you can show off your passion for skincare and how you can contribute to their mission of making life more beautiful.
✨Tip Number 2
Practice your communication skills! As a Beauty Therapist, you'll need to engage customers and create that retail theatre. Role-play with friends or family to get comfortable discussing treatments and product benefits in a way that feels natural and engaging.
✨Tip Number 3
Show your customer service chops! Think of examples from your past experiences where you went above and beyond for a client. Be ready to share these stories during your interview to demonstrate your commitment to exceptional client care.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to take on new challenges in the beauty world.
We think you need these skills to ace Beauty Therapist (37.5hr/pw) 1
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the role and how you can contribute to our mission of making life more beautiful.
Tailor Your Experience:Make sure to highlight your relevant experience in beauty therapy and customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your qualifications!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for individuals who can engage with our customers and create memorable experiences.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Clarins' product range and their unique selling points. Understand the ingredient stories and benefits of the products, as this will help you engage in meaningful conversations about skincare with potential customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled challenging situations and turned them into positive outcomes, as this is crucial for maintaining high standards of client care.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through during the interview. Share your personal experiences with beauty treatments and how they’ve impacted your life, as this will resonate with the company’s mission of making life more beautiful.
✨Be Ready to Discuss Sales Strategies
Since the role involves increasing product sales, be prepared to discuss your approach to selling. Think of creative ways to create retail theatre and engage customers, and be ready to share how you would overcome selling challenges in a target-driven environment.
