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- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Other info: Join a diverse team committed to inclusivity and making a positive impact.
- Why this job: Be part of a mission to make life more beautiful while thriving in a dynamic environment.
- Qualifications: Experience in beauty or retail, excellent communication skills, and a passion for skincare.
The predicted salary is between 20000 - 25000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach - Keyholder (40hrs/wk) employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Coach - Keyholder (40hrs/wk)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, values, and unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events where Clarins is present. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging story about your experience in beauty or retail that highlights your customer service skills. This will help you communicate confidently during interviews and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Clarins family and ready to contribute to making life more beautiful.
We think you need these skills to ace Beauty Coach - Keyholder (40hrs/wk)
Some tips for your application 🫡
Show Your Passion: Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered amazing customer service or achieved sales targets.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We value authenticity, so share your unique story and what makes you a great fit for our team at Clarins.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
As a Beauty Coach, you'll need to be well-versed in the skincare and makeup products you'll be promoting. Make sure you research Clarins' product range, including their unique ingredients and benefits. This knowledge will help you engage customers and answer their questions confidently.
✨Showcase Your Passion for Beauty
During the interview, let your enthusiasm for skincare and beauty shine through. Share personal experiences or stories that highlight your passion. This will resonate with the interviewers and show that you're genuinely interested in the role and the brand.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond to meet a customer's needs. This will illustrate your ability to maintain high standards and build lasting relationships with customers.
✨Be Ready to Discuss Sales Strategies
Since the role involves increasing product sales, be prepared to discuss your approach to overcoming selling challenges. Think of specific strategies you've used in the past to drive sales and retain customers. This will show that you're results-oriented and ready to contribute to the team's success.