At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a leading global skincare and make-up brand.
- Benefits: Enjoy competitive pay, generous leave, discounts, and career development.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a passionate team making life more beautiful for everyone.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (7.5hrs/pw) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. As a Beauty Coach, you'll enjoy competitive benefits, including a generous employee discount, career development opportunities, and access to wellbeing services, all while being part of a passionate team dedicated to making life more beautiful for our customers and the planet. Join us in a rewarding environment where your unique talents can flourish and contribute to our mission of innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (7.5hrs/pw)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, values, and unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! As a Beauty Coach, you'll need to engage customers and build relationships quickly. Try role-playing with friends or family to boost your confidence and articulate your thoughts clearly.
✨Tip Number 3
Show your customer service chops! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Clarins family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Beauty Coach (7.5hrs/pw)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered amazing customer service or tackled selling challenges head-on!
Be Authentic:Don’t be afraid to show your personality! We value authenticity, so let us know who you are and how you connect with customers. Share stories that reflect your communication skills and ability to build relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Clarins!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Understand the key ingredients, benefits, and unique selling points. This will not only impress your interviewers but also show your genuine passion for skincare.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you engaged customers and resolved any challenges. This is crucial as the role focuses heavily on building relationships and ensuring customer loyalty.
✨Embrace the Brand Story
Familiarise yourself with Clarins' brand story and values. Be ready to discuss how you can contribute to their mission of 'making life more beautiful'. This will demonstrate your alignment with their ethos and your enthusiasm for being part of their journey.
✨Practice Your Communication Style
As a Beauty Coach, effective communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential customer interactions to showcase your ability to engage and connect with customers effortlessly.
