At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Enjoy competitive pay, generous leave, and employee discounts.
- Other info: Diverse and inclusive workplace with career development opportunities.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12000 - 16000 € per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (7.5 hrs/pw) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. As a Beauty Coach, you'll enjoy competitive benefits, including a generous employee discount, career development opportunities, and access to wellbeing services, all while being part of a passionate team dedicated to making life more beautiful for our customers and the planet. Join us in a rewarding environment where your unique talents can flourish and contribute to our mission of innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (7.5 hrs/pw)
✨Tip Number 1
Get to know the brand inside out! Dive into Clarins' history, values, and product range. When you show genuine passion and knowledge during your interview, it’ll shine through and impress the hiring team.
✨Tip Number 2
Practice your communication skills! As a Beauty Coach, you'll need to engage customers effectively. Role-play with friends or family to build confidence in discussing skincare and beauty topics.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples where you’ve gone above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Beauty Coach (7.5 hrs/pw)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your application to reflect the role of a Beauty Coach. Highlight your relevant experience in beauty or retail, and don’t forget to mention any specific skills that align with our values at Clarins Group.
Be Authentic:We appreciate authenticity! Be yourself in your application and let your personality come through. This helps us get a sense of who you are and how you might fit into our team culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with the key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will help you illustrate your ability to maintain high standards of service, which is crucial for the role.
✨Emphasise Your Passion for Beauty
During the interview, let your enthusiasm for skincare and beauty shine through. Share what inspires you about the industry and how you keep up with trends. This will resonate with the company’s values and show that you’re genuinely interested in contributing to their mission.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to engage a customer or overcome a selling challenge. Practising these situations can help you feel more confident and articulate during the interview, showcasing your proactive approach and ability to connect with customers.
