At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career development.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 24000 - 30000 € per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.
In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (40hrs/wk) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and innovation. As a Beauty Coach based in Champneys Tring Ltd, you will enjoy competitive compensation, generous employee discounts, and ample career development opportunities, all while contributing to our mission of making life more beautiful. Join us in a rewarding environment where your passion for beauty can flourish and where we actively support your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (40hrs/wk)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This knowledge will help you engage customers and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Being a confident and articulate communicator is key in this role. Try role-playing with friends or family to get comfortable discussing products and engaging customers.
✨Tip Number 3
Show your proactive side! Think of creative ways to attract customers and create that retail theatre. Whether it’s a fun display or an interactive demo, let your imagination run wild to enhance the customer journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins family and ready to contribute to making life more beautiful.
We think you need these skills to ace Beauty Coach (40hrs/wk)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skincare and beauty shine through! Share personal experiences or stories that highlight why you're passionate about the industry and how it aligns with our mission at Clarins.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background fits perfectly with the role of a Beauty Coach!
Highlight Customer Service Skills:Since exceptional customer service is key for us, be sure to include examples of how you've gone above and beyond for customers in previous roles. This will show us you’re ready to engage and build relationships with our clients.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
As a Beauty Coach, you'll need to have a deep understanding of skincare and makeup products. Make sure you research Clarins' product range, including their unique ingredients and benefits. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled challenging situations or turned a negative experience into a positive one. This will show your potential employer that you're ready to maintain high standards in customer interactions.
✨Engage with the Brand Story
Clarins places a strong emphasis on storytelling. Be ready to discuss how you would create 'retail theatre' and engage customers in the brand journey. Think of creative ways to present products and connect with customers emotionally, as this is key to driving sales and loyalty.
✨Demonstrate Your Passion
Your enthusiasm for beauty and skincare should shine through during the interview. Share your personal experiences with beauty products and how they’ve impacted your life. This genuine passion can set you apart from other candidates and resonate well with the interviewers.
