At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career growth.
- Other info: Diverse and inclusive workplace with excellent wellbeing services.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (37.5 hrs/pw) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. Our employees enjoy competitive benefits, including generous discounts, career development opportunities, and a commitment to wellbeing through our Employee Assistance Programme. Join us in a role where your passion for beauty can flourish, and be part of a team that is dedicated to making life more beautiful for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (37.5 hrs/pw)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, values, and unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events where Clarins is present. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging story about your experience in beauty or retail that highlights your customer service skills. When you get the chance to speak with hiring managers, this will help you make a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Clarins family. So, go ahead and take that step!
We think you need these skills to ace Beauty Coach (37.5 hrs/pw)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for skincare and beauty shine through! We want to see that you’re genuinely excited about the role and the brand. Share your personal experiences with our products or how beauty has impacted your life.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in beauty or retail. We’re looking for those exceptional customer service skills, so don’t forget to mention specific examples where you’ve gone above and beyond for customers!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. This is your chance to connect with us and show why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Understand the unique ingredients and benefits of each product, as well as how they fit into the brand's story. This knowledge will not only impress your interviewers but also show your genuine passion for skincare.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a challenging situation. This will demonstrate your ability to maintain high standards in customer interactions.
✨Engage with the Brand's Values
Clarins is all about making life more beautiful and promoting sustainability. Be ready to talk about how these values resonate with you personally. Share your thoughts on beauty, skincare, and how you can contribute to the brand’s mission during your interview.
✨Practice Your Communication Skills
As a Beauty Coach, you'll need to communicate effectively with customers. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with engaging conversations and overcoming selling challenges.
